Canon PIXMA G4411 Instrukcja Użytkownika

G4010 seriesOnline ManualBasic OperationNetworkHandling Paper, Originals, Ink Tanks, etc.MaintenanceOverview of the MachineInformation about PaperPrin

2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5072901. . . .

Cleaning Paper Feed RollersIf the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean th

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains caused by ink from the inside of the printer. To prevent a printed paper from stainin

The paper cleans the inside of the printer as it feeds through the printer.Check the folded parts of the ejected paper. If they are smudged with ink,

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)104

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationIMPORTANT SAFETY INSTRUCTIONSSAVE THESE INSTRUCTIONSWhen using your telephone equipment, basic safety precautions should always

• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a

company. The REN for this product is part of the product identifier that has the formatUS:AAAEQ##TXXXX. The digits represented by ## are the REN witho

(1) this device may not cause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

which it is designed. Spark will accept no responsibility should difficulties arise in such circumstances.This condition typically applies to 56 kbit/

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingTransporting Your PrinterWhen Repairing, Lending, or Disposing of the Pr

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Transporting Your PrinterWhen relocating the printer for changing your living place or repairing it, make sure of the following.Important• You cannot

Important• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction ordamage to the printer, making the printer una

When Repairing, Lending, or Disposing of the PrinterIf you have entered personal data, passwords and/or other security settings on the printer, such i

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

Main Components and Their UseMain ComponentsPower SupplyLCD and Operation PanelEntering Numbers, Letters, and Symbols127

Main ComponentsFront ViewRear ViewInside ViewOperation Panel128

Front View(1) ADF (Auto Document Feeder)Load a document here. The documents loaded in the document tray are scanned automatically onesheet at a time.L

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

(10) document output slotDocuments scanned from the ADF are delivered here.(11) document coverOpen to load an original on the platen glass.(12) paper

Rear View(1) USB portPlug in the USB cable to connect the printer with a computer.(2) external device jackConnect an external device such as telephone

Inside View(1) ink tank coversOpen to refill ink tanks.(2) scanning unit / coverScans originals. Open to refill ink tanks or to remove jammed paper.(3

Operation Panel(1) LCD (Liquid Crystal Display)Displays messages, menu items, and the operational status.(2) Back buttonReturns the LCD to the previou

(11) Menu buttonDisplays the Copy menu, Scan menu, or FAX menu screen.(12) Numeric buttonsUsed to enter numerical values such as the number of copies,

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer135

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the LCD is off, if the ON lamp is lit, the printer is on.Note•

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Important• When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to aut

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

LCD and Operation PanelThe mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, faxmode, and setup menu scree

Select Scan contrast, press the OK button (D).Use the button (C) to change the contrast, then press the OK button (D).Network Status IndicationWir

Entering Numbers, Letters, and SymbolsUse the Numeric buttons to enter or edit such information as unit name, a recipient's name for the director

List of Characters Assigned to Each Numeric ButtonFor Fax/Telephone Number, Name, Number of CopiesButtonLowercase mode(:a)Uppercase mode(:A)Numeric mo

pqrs PQRS 7tuv TUV 8wxyz WXYZ 9 0. @ - _ SP*2 # ! " , ; : ^ ` = / | ' ? $ % & + ( ) [ ] { } < > \ ~Switch the input mode.*2 &q

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (macOS)Changing Settings from Oper

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the Ink Tank to

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Specify this op

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Version 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."License"

Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was

Setting the Ink Tank to be UsedThis feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use

Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi

4. Apply the settingsClick OK. When the confirmation message appears, click OK.The setting is enabled after this. When you want to disable this functi

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista

Ink Drying Wait TimeYou can set the length of the printer rest time until printing of the next page begins. Moving theslider to the right increases th

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelFAX settingsPrint settingsLAN settingsDev.

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

Setting Items on Operation PanelItems for PrinterFAX settingsDev. user settingsLanguage selectionWeb service setupECO settingsQuiet settingItems for P

FAX settingsSelect this menu from Setup menu.Easy setupTEL no. registrationFAX user settingsAdv. FAX settingsAuto print settingsSecurity controlNote•

copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ

Note• This setting may not be available depending on the country or region of purchase.• TEL line auto select (China only)If you select ON, the teleph

• Color transmissionWhen faxing color documents using the ADF, selects whether to convert them into black & white dataif the recipient's fax

Some of settings are not available depending on the country or region of purchase.When the telephone line condition or connection is poor, selecting a

• Hook settingIf you select Enable, you can use the on hook dial function.• FAX RX rejectIf you select ON, the printer rejects the reception of faxes

Print settingsSelect this menu from Device settings in Setup menu.• Prevent abrasionUse this setting only if the print surface becomes smudged.Importa

LAN settingsSelect this menu from Device settings in Setup menu.Wireless LANWireless DirectPrint LAN detailsCommon settingsWireless LAN• Wireless LAN

Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) forWireless Direct.• Change passwordChanges the pa

• Bonjour settingsSetting items for LAN using Bonjour for macOS.Enab./disab. BonjourSelecting Active allows you to use Bonjour to perform the network

Dev. user settingsSelect this menu from Device settings in Setup menu.• Date/time settingSets the current date and time.Setting Sender InformationImpo

• Language selectionChanges the language for LCD messages and menus.Japanese / English / German / French / Italian / Spanish / Dutch / Portuguese / No

limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f

Language selectionChanges the language for the messages and menus on the LCD.Language selection170

Firmware updateSelect this menu from Device settings in Setup menu.You can update the firmware of the printer, check the firmware version, or perform

Feed settingsSelect this menu from Device settings in Setup menu.By registering the paper size and the media type loaded on the rear tray, you can pre

Reset settingSelect this menu from Device settings in Setup menu.Returns all settings you made to the printer back to the default. However, some data

2. Delete all the numbers and the letters by pressing the Back button.3. Press the OK button after deleting all the numbers and the letters.• ON is se

Ink notification set.Select this menu from Setup menu.• Ink notificationIf ON is selected, the message appears on the LCD when ink runs out.Refilling

Refilling Ink Tanks176

Web service setupSelect this menu from Setup menu.• Connection setupThe following setting items are available.◦ GoogleCloudPrintRegisters/Deletes the

System informationSelect this menu from Setup menu.• Current versionDisplays the current firmware version.• Printer nameDisplays the printer name curr

ECO settingsThis setting allows you to turn on/off the printer automatically to save electricity.Turning on Printer AutomaticallyTurning off Printer A

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.In addition, you can speci

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

Storage environment Temperature: 32 to 104 °F (0 to 40 °C)Humidity: 5 to 95 % RH (no condensation)Power supply AC 100-240 V, 50/60 Hz(The supplied pow

Fax SpecificationsApplicable line Public Switched Telephone Network (PSTN)IP phone line (IP phone line with quality of no problem at all by using in c

Network SpecificationsCommunication protocol TCP/IPWireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11bFrequency bandwidth: 2.4 G

Display XGA 1024 x 768Other Supported OSiOS, Android, Windows 10 MobileSome functions may not be available with the supported OS.Refer to the Canon we

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperPrint Area186

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

• A4• B5• A5• L(89x127mm)• KG/4"x6"(10x15)• 2L/5"x7"(13x18)• Hagaki• Hagaki 2• 8"x10"(20x25cm)• Square 5"x5" 1

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray Paper Output TrayCanon Red Label Superior <W

This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem

Envelopes 10 envelopes *3*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very highor low temperature or h

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Paper Settings193

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1. Check that printer power is

Important• The print quality selections will differ depending on which print setting you select.6.Click OKThe printer will now print using these setti

Note• If the paper settings in the printer driver differ from the paper information registered on the printer, anerror may occur. For instructions on

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Symbols Used in This Docume

---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.

• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P

Note• Selecting Scaled changes the printable area of the document.210

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu

Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se

Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.1.Open the printer driver setup window2.Set duplex print

6. Complete the setupClick OK on the Page Setup tab.When you execute print, the document is first printed on one side of a sheet of paper. After one s

Setting Up Envelope Printing1. Load envelope on the printer2. Open the printer driver setup window3.Select the media typeSelect Envelope from Commonly

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, ORTORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE

Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,

8. Click OKWhen you execute printing, the data will be printed onto the postcard.Important• When you execute postcard printing, a guide message is dis

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorInstructions for Use (Printer Dr

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi

In such cases, take the appropriate action as described.226

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

7. Start printing.• If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take timeor some data may not be pri

Printer Driver DescriptionQuick Setup Tab DescriptionMain Tab DescriptionPage Setup Tab DescriptionMaintenance Tab DescriptionCanon IJ Status Monitor

Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi

Quick Setup Tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

4-on-1 PrintingPrints four pages of the document, side by side, on one sheet of paper.To change the page sequence, click the Page Setup tab, select Pa

PortraitPrints the document so that its top and bottom positions are unchanged relative to the paper feeddirection. This is the default setting.Landsc

Printer Media Information...Displays Printer Media Information dialog box.You can check the printer settings and apply the checked settings to the pri

setting is not applied when the printing profile is selected. Instead the printer prints with the copiessetting specified with the application softwar

Main Tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

DraftThis setting is appropriate for test printing.CustomSelect this when you want to set the printing quality level individually.Set...Select Custom

Note• The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore whenthe slider bar is moved, the corresponding qualit

Print a pattern for color adjustmentWhen the color balance or intensity/contrast is changed, the pattern printing function prints a list ofthe adjustm

(1) Red Hat IncorporatedCopyright (c) 1994-2009 Red Hat, Inc. All rights reserved.This copyrighted material is made available to anyone wishing to use

SmallCyan/Magenta/Yellow 7Intensity/Contrast 9Color Variation Between InstancesSets the amount of color change between neighboring patterns.Select fro

Page Setup Tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

Rotate 180 degreesPrints the document by rotating it 180 degrees against the paper feed direction.The width of print area and the amount of extension

Specify...Opens the Page Layout Printing dialog box.Click this button to set details on page layout printing.Tiling/PosterThis function enables you to

Important• When the application software that you used to create the document has the same function, givepriority to the printer driver settings. Howe

Tiling/Poster Printing dialog boxThis dialog box allows you to select the size of the image to be printed. You can also make settings for cutlines and

Insert blank pageSelects whether to print the document on one side or both sides of the booklet.Check this check box to print the document on one side

Ungroup PapersSets the display method of Media Type, Page Size, and Printer Paper Size.To display the items separately, select the check box.To displa

Stamp/Background dialog boxThe Stamp/Background dialog box allows you to print a stamp and/or background over or behind thedocument pages. In addition

Stamp TypeSpecifies the stamp type.Select Text to create a stamp with characters. Select Bitmap to create with a bitmap file. SelectDate/Time/User Nam

This license applies to all files found in such packages, and which do not fall under their own explicitlicense. The license affects thus the FreeType

Note• Click Defaults to set Stamp Type to text, Stamp Text to blank, TrueType Font to Arial, Style toRegular, Size to 36 points, Outline unchecked, an

Background TabThe Background tab allows you to select a bitmap file (.bmp) to be used as a background or determinehow to print the selected background

Maintenance Tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance

Important• If the font for displaying the language of your choice is not installed in your system, thecharacters will be garbled.253

Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th

OwnerOwner's name of the document being printed.Printing PagePage number of current page and the total page count.Display Print QueueThe print qu

Printer InformationAllows you check detailed information, such as the printer status, the print progress, andremaining ink levels.MaintenanceAllows yo

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers for your model.1. Turn off the printer2.

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

1. No Warranty--------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHEREXPRESS OR IMPLIED, INCLUDING, BUT NOT L

When the setting is completed, the Wireless router info screen is displayed.8. Select Done and then press the OK button.The Wireless Direct is enabled

Make sure the name on the LCD is the same as that of your wireless communication deviceand select Yes.Printing/Scanning with Wireless DirectAfter conn

If you select SSID and press the OK button, you can check the updated identifier (SSID).Change password• Manual setup1. Select Manual setup and then p

Printing Using Operation PanelPrinting Templates Such as Lined or Graph Paper263

Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter

• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the LCD:◦ Staff paper 1: 10 staves◦ Staff paper 2: 12 staves• Handwriting paper

5. Select a template you want to print and then press the OK button.Printable template forms6. Specify the paper size and then press the OK button.Not

Paper SettingsBy registering the paper size and the media type loaded on the rear tray, you can prevent the printer frommisprinting by displaying the

• Paper information registered in the printer: A4When you start printing/copying, The size/type of loaded paper is different from the print settingsap

Default Setting for Displaying the Message which Prevents Misprinting• When you print/copy using the operation panel of the printer or when you print

If you are looking for support, start in this list if you haven't found anything to help you in thedocumentation.o [email protected]

CopyingMaking Copies Basics Reducing/Enlarging CopiesCollated Copying Special Copy MenuCopying Using Smartphone or Tablet270

Making CopiesThis section describes the basic procedure to perform standard copying.1. Make sure that printer is turned on.2. Load paper.3.Press the C

Adding the Copying Job (Reserve copy)If you load the original on the platen glass, you can add the copying job while printing (Reserve copy).The scree

Setting Items for CopyingYou can change the copy settings such as the page size, media type, and intensity.In the copy mode, press the Menu button, us

Note• Some of setting items are not available depending on the country or region of purchase.• Media typeSelect the media type of the loaded paper.Ex:

Note• This setting item is displayed when standard copying is selected.275

ScanningScanning from Computer (Windows) Scanning from Computer (macOS)Scanning from Operation Panel Scanning Using Smartphone/Tablet276

Scanning from Computer (Windows)Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) Basic

Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and Photos27

IJ Scan Utility FeaturesUse IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon.Mu

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopyingFaxing28

Note• To set the applications to integrate with, see Settings Dialog Box.280

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (AutoDocument Feeder).Importan

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.285

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the paper support (A) and paper support extensi

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab290

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important

Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I

Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en

Important• Be sure to see Gutter Shadow Correction for precautions and other information on usingthis function.Color Pattern...Adjust the image's

(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87If Printing Is Faint or Uneven.

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen307

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. I

Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.

Note•The number and types of icons displayed vary depending on your region, the registered printer/scanner and the installed applications.9.Click the

310

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX&

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

Scanning Using Smartphone/TabletUsing PIXMA/MAXIFY Cloud LinkPrinting/Scanning with Wireless Direct315

FaxingPreparing for Faxing Registering RecipientsSending Faxes Using Operation Panel ofPrinter Sending Faxes from Computer (Windows)Sending Faxes from

Preparing for FaxingConnect the printer to the telephone line and set up the printer before using the faxing functions. Thenspecify the basic setting

Connecting Telephone LineThe connection method differs depending on your telephone line.• If you connect the printer to wall telephone line directly/I

Important• Be sure to connect the telephone line before the printer is turned on.If you connect the telephone line when the printer is turned on, turn

13.Specify the number of copies, your printer name, media type, etc. (K).14.Click Print (L).For macOS:Click OK when the confirmation message appears,

• Connecting to an Internet TelephoneA. Digital Subscriber LineB. xDSL modem (splitter may not be built-in to the modem)C. Broadband router compatible

Note• When connecting to the xDSL line, select the same line type as you are subscribing to inTelephone line type.Setting Telephone Line Type• Connect

Setting Telephone Line TypeBefore using your printer, make sure you set the correct telephone line type for your telephone line. If youare unsure of y

Setting the Telephone Line Type Manually in ChinaThis section describes the procedure to set the telephone line type manually in China.1. Make sure th

Setting Receive ModeSet the receiving operation (receiving mode).For details on how to set the receive mode:Setting Receive ModeYou can select the app

• Network switch may not be available depending on the country or region of purchase.• Refer to Receiving Faxes for information on receiving faxes or

If you select ON, the printer automatically receives faxes after the external device rang a specifiedlength of time.You can specify the length of time

Setting the DRPD Ring Pattern (US and Canada only)If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telep

Setting Sender InformationYou can set the sender information such as date/time, unit name, and unit fax/telephone number.About Sender InformationSetti

Setting Date and TimeThis section describes the procedure to set the date and time.1. Make sure that printer is turned on.2. Press the Setup button.Th

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

2. Press the Setup button.The Setup menu screen is displayed.3. Select Device settings, then press the OK button.4. Select Dev. user settings, then pr

9. Use the button to move the cursor under the desired position, use the Numeric buttons toenter the time (in 24-hour format) when summer time ends,

3.Press the OK button.Note• You can enter the name up to 24 characters, including spaces.•For details on how to enter or delete characters:Entering Nu

Registering RecipientsRegistering Recipients Using Operation Panel of PrinterRegistering Recipients Using Speed Dial Utility2 (Windows)Registering Rec

Registering Recipients Using Operation Panel of PrinterRegistering recipients in the printer's directory in advance allows you to dial fax/teleph

Registering Fax/Telephone Number of RecipientsBefore you can use the printer's directory, you need to register the recipients' fax/telephone

The fax/telephone number selected from the outgoing call logs is displayed.2. Check the fax/telephone number, then press the OK button.The fax/telepho

If you select a name on From call log (IN) in step 9, the name may be already entered. If you do notchange the name, go to step 11.Note• You can enter

Registering Recipients in Group DialIf you register two or more registered recipients to a group dial, you can send the same documentsuccessively to a

You can choose a recipient with the two methods. The method can be switched by pressing the button.• When Add to group is displayed on the LCD:Use the

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

11. Press the OK button to finalize registration.Note•To register another group, select an unregistered ID number and operate in the same procedure.•

Changing Registered InformationTo change information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Note• This registration method may not be available depending on the country or region ofpurchase.◦ Direct entry is selected as the registration metho

Deleting Registered InformationTo delete information registered for recipient and group dial, follow the procedure below.1. Make sure that printer is

Printing List of Registered DestinationsYou can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.1.

Registering Recipients Using Speed Dial Utility2 (Windows)About Speed Dial Utility2Speed Dial Utility2 is a utility for forwarding the telephone direc

Starting Up Speed Dial Utility2Important• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.•

Speed Dial Utility2 Dialog boxThe following items are on the Speed Dial Utility2 dialog box.1.Printer Name:Selects the printer for editing the telepho

Note• By clicking on the item name, you can sort the display order.5. Edit.../Select All/DeleteEdits the item that selected for Setting Item List:, or

Saving Registered Telephone Directory on Printer to YourComputerFollow the procedure below to save the telephone directory (includes recipients'

10. Select a photo.You can also select multiple photos at once.11. Specify the number of copies, paper size, etc.12. Select Print.35

Registering a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to register fax/telephone numbers.NoteBefore you register fax/t

1.Enter group name.2.Select a code you want to add to group dial, and then click Add >>.Note• You can only add the numbers that have already bee

Changing a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to change fax/telephone numbers.Note• Before you change fax/teleph

2. Add or delete a member to/from group dial.To add a member:Select a code to add to group dial, and then click Add >>.To delete a member:Select

Deleting a Fax/telephone Number Using Speed Dial Utility2Follow the procedure below to delete fax/telephone numbers.Note• Before you delete fax/teleph

Changing Sender Information Using Speed Dial Utility2Follow the procedure below to change the user's name or fax/telephone number.1. Start up Spe

Registering/Changing Rejected Number Using Speed Dial Utility2Follow the procedure below to register, change, or delete rejected numbers.1. Start up S

Registering Telephone Directory Has been Saved on YourComputer to PrinterYou can load the data of the telephone directory (RSD file, *.rsd) and regist

Sending Faxes Using Operation Panel of PrinterSending Faxes by Entering Fax/Telephone NumberResending Faxes (Redialing Busy Number)Setting Items for S

Sending Faxes by Entering Fax/Telephone NumberThis section describes dialing and sending faxes directly by entering the fax/telephone numbers.Importan

CopyingThis section describes how to load originals and copy them to plain paper.1. Open the paper support (A) and paper support extension (B).2.Pull

button:By pressing this button once, "#" is entered. By pressing this button one more time, "P" is entered.6.Press the Color butt

• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsentdocuments stored in the printer's memory are

Resending Faxes (Redialing Busy Number)There are two methods of redialing: Automatic redialing and Manual redialing.• Automatic RedialingIf you send a

Manual RedialingFollow the procedure below for manual redialing.1. Make sure that printer is turned on.2. Press the FAX button.The Fax standby screen

Setting Items for Sending FaxesIf you select FAX TX settings after pressing the Menu button on the Fax standby screen, you can specifythe settings of

7. Press the OK button.The LCD returns to the Fax standby screen.365

Sending Faxes from Computer (Windows)Sending a FAX (Fax Driver) BasicCreating an Address Book (Fax Driver)Edit or Remove a Recipient from an Address

Sending a FAX (Fax Driver)You can send faxes using the fax driver from applications that support document printing.Note• Only black and white transmis

6.Select a recipient from Recipient Name in the Select Recipient from Address Bookdialog box, then click Set as Recipient.The selected recipient is re

Note• You can also specify Recipient by entering the Recipient Name and Fax Number in DirectEntry in the Send FAX dialog box and then clicking Set as

After loading paper on the rear tray, the paper information registration screen for the rear tray isdisplayed on the LCD.5.Press the OK button.6.Use t

Creating an Address Book (Fax Driver)By using the address book, you can send a fax by simply specifying a recipient from it.You can register the recip

4.Select Contact in the New Entry dialog box, then click OK.Note• For faxing, you can only specify the Contact (one recipient). You cannot specify a D

6.Enter the fax number on the Home or Work tab, then click OK.An individual recipient (Contact) is registered in the address book.Note• You can also r

1. From the Start menu, select Control Panel > Appearance and Personalization > FolderOptions.2. Click the View tab of the Folder Options dialog

Edit or Remove a Recipient from an Address Book (Fax Driver)You can change the recipients' names, fax numbers and other information, or delete re

Removing Recipients from an address book1.Open the print settings dialog box of the fax driver.2.Click Address Book... in the displayed dialog box.3.

4.When a confirmation message is displayed, click Yes.376

Search for a Recipient in an Address Book (Fax Driver)You can search for recipients registered in the address book by name.1. Open the document you wa

5. Enter the name of the recipient you want to search for in Search by Recipient in theSelect Recipient from Address Book dialog box.If the entered na

Cannot Send Faxes from ComputerCheck 1 Is the power turned on?You cannot send faxes if the power is turned off. Press the ON button to turn the power

9.Open the document cover (G).10.Load the original WITH THE SIDE TO COPY FACING DOWN and align it with thealignment mark (H).Note• To copy two or more

Note•For details on how to change the recipients registered in the address book, see "Edit or Remove aRecipient from an Address Book (Fax Driver)

How to Open the Setting Screen of the Fax DriverThe following explains how to display the print settings dialog box or the Properties dialog box of th

Opening the Properties Dialog Box of the Fax Driver from the Fax/PrinterIcon• Windows 8.1/Windows 8:1. Click the Settings charm > Control Panel >

General Notes (Fax Driver)This fax driver is subject to the following restrictions.Keep the following points in mind when using the fax driver.• The f

Receiving FaxesReceiving FaxesChanging Paper SettingsSubstitute Reception in Printer's MemoryReceiving Faxes Using Useful Functions384

Receiving FaxesThis section describes the preparation necessary for receiving a fax and how to receive a fax.Preparing for Receiving a FaxPrepare for

Substitute Reception in Printer's MemoryWhen TEL priority mode is selected:• When the call is a fax:The telephone will ring when a call incomes.P

• If Manual/auto switch of the advanced setting is set to ON, set RX start time to longerthan the time before the answering machine starts playing the

When DRPD or Network switch is selected:• When the call is a fax:The telephone will ring when a call incomes.The printer will receive the fax automati

Changing Paper SettingsThis printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panelto change the pape

Loading Documents in the ADF (Auto Document Feeder)2. Close the document cover.3. Press the Black button (I) or Color button (J).Important• Do not ope

Note• The (asterisk) on the LCD indicates the current setting.Page sizeSelect the page size from A4, Letter, LTR, or Legal.Note• Some of page sizes

Substitute Reception in Printer's MemoryThe printer prints the received fax automatically by default. And furthermore, the printer stores the rec

memory will be deleted in order from the earliest. As a result, you may not be able to see faxes eitherusing printed material or the printer's me

Other Useful Fax FunctionsDocument Stored in Printer's MemoryUsing Information ServicesTransmission/Reception of Faxes Using ECMSummary of Report

Document Stored in Printer's MemoryThe faxes will be stored in the printer's memory automatically when they are received. However, printer&a

As long as paper is loaded, the printer will perform printing even when the ink remaining is insufficient.Therefore, in case ink remaining is low, pri

Printing Document in Printer's MemoryYou can print a specified document in the printer's memory or print all the received documents in its m

: Indicates the document during transmission.: Indicates the document sent with sequential broadcasting.• By pressing the button or the Tone button,

Deleting Document in Printer's MemoryYou can delete a specified document in the printer's memory or delete all the documents in its memory a

• By pressing the button or the Tone button, the transaction number displayed on the LCDis switched to transaction time or fax/telephone number.Spec

Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143Changing Sett

FaxingFax multiple documents in black and white as follows.1.Open the document tray (A).2.Insert the document WITH THE SIDE TO SCAN FACING UP.3.Adjust

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

List of Support Code for Error (Paper Jams)Paper Does Not Feed Properly/"No Paper" ErrorPrint Results Are UnsatisfactoryScanning Problems (W

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems404

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

5.Use the Numeric buttons (D) to enter the fax number.6.Press the Black button (E).Note• Many other convenient faxing features are available.Faxing41

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs the printer connected to th

After taking measures above, click Redetect on the Check Printer Settings screen to redetect theprinter.If the printer is found, follow the instructio

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup CD-ROM to redo setu

Cannot Find Printer while Using Wireless LANCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON bu

Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download

Check7 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

Network Connection ProblemsPrinter Suddenly Stopped Working for Some ReasonNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router o

Printer Suddenly Stopped Working for Some ReasonCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via W

Note•Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer with thatfor 2.4 GHz frequency band of the wireles

Starting Up IJ Network Device Setup Utility• For macOS:Starting Up IJ Network Device Setup UtilityCheck7 Make sure you are using a valid channel.Usabl

Select LAN settings > Wireless Direct > Wireless Direct set. > Switch WL Direct in this order and selectYes.Check3 Check the settings of your

For more on connecting to and setting up your wireless router, see the wireless router instruction manual orcontact its manufacturer.Note• To check th

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Printer Cannot Be Used After Replacing Wireless Router orChanged Router SettingsWhen you replace a wireless router, redo the network setup for the pri

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Reconfiguration Method of Wireless LAN ConnectionChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connects to Another Comput

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults430

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Checking Communication Between the Computer, the Printer, and theWireless RouterPerform a ping test to check if communication is taking place.• For Wi

Checking Network Setting InformationTo check the printer's network settings information, print out the network settings information.Printing Netw

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing, scanning, or faxing op

Printing ProblemsPrinting Does Not StartInk Is Not Coming OutInk Runs Out FastPaper Does Not Feed Properly/"No Paper" ErrorPrint Results Are

Printing Does Not StartCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.The O

Changing the Printer Operation Mode (macOS)Check4 If printing from a computer, delete jobs stuck in print queue.• For Windows:Deleting the Undesired P

Ink Is Not Coming OutCheck1 Check the remaining ink level.When an ink tank runs out of ink, refill the ink tank.If the remaining ink level is below th

How to Do Ink FlushIf the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center torequest a repair.Imp

RestrictionsWhen connecting another device while a device (such as a computer) is already connected to the printer,connect it using the same connectio

Ink Runs Out FastAfter you refill the ink tanks, the printer takes in ink from the ink tanks and ink flows into the printer.Ink may seem to run out fa

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong444

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check the remaining ink level.When an ink ta

Important• If ink flush is performed when the remaining ink level is insufficient, it may cause a failure.Be sure to check the remaining ink level bef

Colors Are UnclearCheck1 Check the remaining ink level.When an ink tank runs out of ink, refill the ink tank.If the remaining ink level is below the l

How to Do Ink FlushIf the problem is not resolved yet, the print head may be damaged. Contact your nearest Canon service center torequest a repair.Imp

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and becomewavy, causing paper abrasion.• Printing

• For Windows:1. Make sure printer is turned on.2. Open printer driver setup window.Opening Printer Driver's Setup Screen3. Click Maintenance tab

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Windows)Scanning Problems455

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start456

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Faxing ProblemsProblems Sending FaxesProblems Receiving FaxesTelephone Problems459

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnects to Another Computer via LAN/Changes from USB to LAN Connec

Problems Sending FaxesCannot Send a FaxErrors Often Occur When You Send a Fax460

Cannot Send a FaxCheck1 Is power turned on?• You cannot send faxes if the power is turned off. Press the ON button to turn the power on.•If you unplug

If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings.Fax settingsCheck6 Is fax number registered

Errors Often Occur When You Send a FaxCheck Check telephone line condition or connection.If errors occur frequently when using an Internet telephone,

Problems Receiving FaxesCannot Receive a Fax, Cannot Print a FaxQuality of Received Fax is Poor464

Cannot Receive a Fax, Cannot Print a FaxCheck1 Is power turned on?• You cannot receive faxes if the power is turned off. Press the ON button to turn t

If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will notbe printed and will be stored i

Quality of Received Fax is PoorCheck1 Check scan settings of sender's fax device.Ask the sender to adjust the scan settings of the fax device.Che

Telephone ProblemsCannot DialTelephone Disconnects During a Call468

Cannot DialCheck1 Is telephone line cable connected correctly?Check that the telephone line cable is connected correctly.Connecting Telephone LineChec

Default Network SettingsLAN Connection DefaultsItem DefaultChange LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) Auto set

Telephone Disconnects During a CallCheck Is telephone line cable or telephone (or a peripheral device such as an externaltelephone, an answering machi

Mechanical ProblemsPrinter Does Not Turn OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USB471

Printer Does Not Turn OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug pr

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)476

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

*2 The password is specified automatically when the printer is turned on for the first time.*3 "ZZZZZZ" represents last six digits of printe

Errors and MessagesAn Error OccursMessage (Support Code) Appears480

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Error Regarding Power Cord Being Unplugged Is Displayed(Windows)The printer may have been unplugged while it was on.Check the error message that appea

• In Windows 8.1, select Control Panel from Settings charm on Desktop > Hardware and Sound >Device Manager.• In Windows 7, click Control Panel,

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

Note• A confirmation/warning dialog box may appear when installing, uninstalling or starting upsoftware.This dialog box appears when administrative ri

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print

List of Support Code for ErrorSupport code appears on the LCD and on your computer screen when errors occur.A "support code" is an error num

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

6941 6942 6943 6944 6945 6946• 9000 to 9ZZZ9500 • A000 to ZZZZB202 B203 B204 B205 For paper jam support codes, see also List of Support Co

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

1300CausePaper is jammed in paper output slot or in rear tray.What to DoIf the paper is jammed in the paper output slot or in the rear tray, remove th

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from therear tray, or if

3. Check if jammed paper is under cartridge holder.If the jammed paper is under the cartridge holder, move the cartridge holder to the far right or le

5.Slowly pull out paper, so as not to tear it.6.Make sure all jammed paper is removed.If the paper tears when you pull out it, a bit of paper may rema

7.Close scanning unit / cover gently.All jobs in the print queue are canceled. Redo the printing.Note• When reloading the paper, make sure you are usi

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are refilling an ink tan

Basic Printing Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196Paper S

Connects to Another Computer via LAN/Changes from USB to LANConnectionFor Windows:For macOS:For Windows:To add a computer to connect to the printer on

1430CauseCartridge cannot be recognized.What to DoA cartridge may not be installed properly or this printer does not support the cartridges.If you are

4. Remove the C (color) and B (black) cartridges.Important•When removing the cartridges, handle them carefully so that ink does not spatter.• Do not t

7.Press down both joint buttons.8. Close both ink tank covers.9. Gently close the scanning unit / cover.502

If this does not solve the problem, contact your nearest Canon service center to request a repair.Important• If you unplug the power cord, all the fax

1640CauseThe remaining ink level in one of the ink tanks may have reached the lower limit line shown on the inktank.What to DoTo check the remaining i

1700CauseInk absorber is almost full.What to DoPress the printer's OK button to continue printing. Contact your nearest Canon service center to r

1890CauseProtective material or tape may still be attached to cartridge holder.What to DoOpen the scanning unit / cover and make sure the protective m

2900CauseScanning print head alignment sheet failed.What to DoPress the printer's OK button and check the following.• Make sure the print head al

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

4103CauseCannot perform printing with current print settings.What to DoPress the printer's Stop button to cancel printing.Then change the print s

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

5011CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5012CausePrinter error has occurred.What to DoTurn off the printer and unplug it.Plug in the printer again and turn it back on.If this does not solve

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure cartridge holder motion is not

5200CausePrinter error has occurred.What to DoCheck the remaining ink level, and then refill the ink tank if necessary.Turn off the printer and unplug

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Important• If you unplug the power cord, a

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

3-2-3 Frequency Frequency XX (GHz)3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX3-2-5 Connection Connection status Active/Inactive3-2-6 SSID SSID Wir

3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXXXXXX:XXXX

5-2 Wireless Direct Dev-NameDevice name for wire-less directDevice name for wireless direct (Up to 32 alphanumericcharacters)5-4 WSD Printing WSD prin

Reconfiguration Method of Wireless LAN ConnectionFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDir

Handling Paper, Originals, Ink Tanks, etc.Loading PaperLoading OriginalsRefilling Ink Tanks56

Loading PaperLoading Plain Paper / Photo PaperLoading Envelopes57

Loading Plain Paper / Photo PaperYou can load plain paper or photo paper.Important• If you cut plain paper into small size such as 4" x 6" (

2. Pull out the paper output tray (C) and open the output tray extension (D).3.Load paper WITH THE PRINT SIDE FACING UP.4.Align the paper guides (E) w

Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276Scanning from Computer (Windo

Important•Always load paper in the portrait orientation (F). Loading paper in the landscape orientation (G) cancause paper jams.Note•Do not load sheet

5. Press the OK button.6. Use the button to select the size of the loaded paper on the rear tray, then press theOK button.Note• The (asterisk) o

Loading EnvelopesYou can load Envelope DL and Envelope Com 10.The address is automatically rotated and printed according to the envelope's direct

2. Load envelopes.1. Open the paper support (A) and paper support extension (B).2.Pull out the paper output tray (C) and open the output tray extensio

4. Align the paper guides (E) with the envelope width.Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed prope

Note• The (asterisk) on the LCD indicates the current setting.7. Use the button to select Envelope, then press the OK button.Note• When printing

Loading OriginalsWhere to Load OriginalsLoading Originals on the Platen GlassLoading Documents in the ADF (Auto Document Feeder)Loading Based on UseSu

Where to Load OriginalsThe printer has two positions to load originals: platen glass and ADF (Auto Document Feeder).Select the position to load the or

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Align the c

Loading Documents in the ADF (Auto Document Feeder)Note• To scan a document at optimum quality, load it on the platen glass.1. Make sure that any orig

Speed Dial Utility2 Dialog box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347Saving Regi

Loading Based on UseLoad the original in the correct position on the platen glass according to the function to use. If you do notload the original cor

Note• For details on how to scan from the computer and how to load originals, see below.Scanning from Computer (Windows)Loading the Original to Be Ali

Loading Two or More Originals on the platen glassPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inch (1 cm) or more spacebetween th

Supported OriginalsPlaten GlassItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc

• Documents on coated paper• Documents on onion skin or other thin paper• Photos or excessively thick documents74

Refilling Ink TanksRefilling Ink TanksChecking Ink LevelInk Tips75

Refilling Ink TanksCheck the remaining ink level with the ink tank indicator on the front of the printer. If the ink level is near thelower limit line

Important•Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.3.Open the ink tank cover.To refill the black

Important•Carefully remove the tank cap of the ink tank. Ink on the inside of the tank cap may spatterwhen removing it.5.Take a new ink bottle out of

Important• When removing the bottle cap, avoid squeezing the sides of the ink bottle. Hold the ink bottle asshown in the figure above. If you push the

Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Power Status. . . . . . . . . . . . . . . . . . . .

Note•When inserting the tank cap, be careful not to twist the tank cap rubber.9.Close the ink tank cover.Important• If you cannot properly close the i

If remaining ink level notification function is enabledResetting the remaining ink level count when a remaining ink error occursIf the remaining ink l

4. Use the button to select Yes or No and then press the OK button.5. For C ink, M ink, and Y ink, perform the same operation as BK ink.The remainin

2. Press the Setup button.3. Use the button to select Ink notification set. and then press the OK button.4. Use the button to select Reset ink lev

• When you store ink bottles, close bottle caps completely and place bottles in standing position. If theink bottles are laid down, ink may leak.• Whe

Checking Ink LevelCheck ink level with the ink tank indicator on the front of the printer.When ink reaches the upper limit line (A), ink is full.When

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.During initial setup, some of the in

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

ScanGear (Scanner Driver) Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458Faxing Problems. . . .

After cleaning the print head, print and examine the nozzle check pattern: Step1If the problem is not resolved after performing from step 1 to step

Adjusting Print Head Position91

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Important• Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled,it may not be scanned properly.•If the

7. Close the document cover gently, then press the Black button or the Color button.The printer starts scanning the print head alignment sheet, and th

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning the ADF (Auto Document Feeder)Cleaning Paper Feed RollersCleani