Canon PIXMA TS8150 Instrukcja Użytkownika

TS8100 seriesOnline ManualBasic OperationNetworkMaintenanceOverview of the MachineInformation about PaperPrintingCopyingScanningFrequently Asked Quest

Using Online ManualOperating EnvironmentSymbols Used in This DocumentTouch-enabled Device Users (Windows)Printing Online ManualTrademarks and Licenses

Replacing Ink TanksWhen remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state,

Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard

6.Lift up the tab on the orange protective cap (E) to remove it off GENTLY.Important•Do not push the sides of the ink tank. If you push the sides of t

8.Press on the top of the ink tank until the ink tank snaps firmly into place.Important• You cannot print if the ink tank is installed in the wrong po

An Error Occurs• When you start printing after replacing the ink tank, the printer starts cleaning the print headautomatically. Do not perform any oth

Checking Ink Status on the Touch Screen1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, pres

Ink TipsHow is ink used for various purposes other than printing?Ink may be used for purposes other than printing.When you use the Canon printer for t

MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu

If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin

Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled

Symbols Used in This DocumentWarningInstructions that, if ignored, could result in death or serious personal injury caused by incorrectoperation of th

From the printerCleaning the Print HeadFrom the computer• For Windows:Cleaning the Print Heads•For Mac OS:Cleaning the Print HeadsAfter cleaning the p

Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r

The confirmation screen will appear.6.Select Yes.The operation panel is opened and the paper output tray is pulled out automatically.The nozzle check

Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p

For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:The cleaning is not required. Select All A, confirm the me

Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani

The confirmation screen will appear.6.Select Yes.The printer starts cleaning the print head.Do not perform any other operations until the printer comp

Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h

The confirmation screen will appear.6.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print

Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the

Touch-enabled Device Users (Windows)For touch actions, you need to replace "right-click" in this document with the action set on the operati

The confirmation screen will appear.6.Confirm the message, then select Yes.The operation panel is opened and the paper output tray is pulled out autom

8.Close the document cover gently, then select OK.The printer starts scanning the print head alignment sheet, and the print head position will be adju

CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle

Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the

9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Se

Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p

9. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far sid

Note• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.If the problem is not resolved after performing cleaning again,

OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/Copyin

SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)129

Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co

Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th

Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10456 (Contains FCC Approved WLAN Module K30365, F

About Radio WavesDo not use this product near medical equipment or electronic equipment. Radio wave interference canaffect the operation or performanc

Paper typesThis product can be used to print on both recycled and virgin paper (certified to an environmentalstewardship scheme), which complies with

WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w

place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce

autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.

Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr

ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ

köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa

Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."

Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz

mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu

Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora

mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla

Handling PrecautionsCanceling Print JobsLegal Restrictions on Scanning/CopyingPrinter Handling PrecautionsTransporting Your PrinterWhen repairing, len

Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e

Printer Handling PrecautionsDo not place any object on the document cover!Do not place any object on the document cover. It will fall into the rear tr

Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with

When repairing, lending, or disposing of the printerIf you have entered personal data, passwords and/or other security settings on the printer, such i

Keeping Print Quality HighThe key to printing with the optimal printing quality is to prevent the print head from drying or clogging.Always observe th

2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributorhereby grants to You a perpetual, worldwide, non-e

Main Components and Their UseMain ComponentsPower SupplyUsing the Operation Panel150

Main ComponentsFront ViewRear ViewInside ViewOperation Panel151

Front View(1) operation panelUse to change the settings of the printer or to operate it.Operation Panel(2) document coverOpen to load an original on t

(8) cassetteLoad A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.Loading Paper in the Cassette(9) paper guid

(17) platen glassLoad an original here.154

Rear View(1) rear coverDetach when removing jammed paper.(2) transport unit coverOpen when removing jammed paper.(3) power cord connectorPlug in the s

Inside View(1) scanning unit / coverScans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside theprinter.(2) pri

Operation Panel(1) ON button/ON lampTurns the power on or off. Lights after flashing when the power is turned on. Before turning on thepower, make sur

Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer158

Confirming that the Power Is OnThe ON lamp is lit when the printer is turned on.Even if the touch screen is off, if the ON lamp is lit, the printer is

7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor providesthe Work (and each Contributor provides its Con

Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The ON lamp flashes and then remains lit.Confirming

Important•When you unplug the power cord after turning off the printer, be sure to confirm that the ONlamp is off.Note•You can set the printer to auto

Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described

Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir

Using the Operation PanelThe operation panel consists of the ON button (A) and touch screen (B).Touch the HOME screen on the touch screen with your fi

TouchTouch lightly with your finger tip.To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.FlickFlick

Operations on the Home ScreenDisplay the menu screen or the settings screen from the Home screen.C. Basic menuSelect to copy or scan using the operati

(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.Place the printer near the wireless router. Wireless LAN is e

L. Stop buttonCancels operation when print, copy, or scan job is in progress.168

Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope

Redistribution and use in source and binary forms, with or without modification, are permitted providedthat the following conditions are met:* Redistr

Changing Printer Settings from Your Computer (Windows)Changing the Print OptionsRegistering a Frequently Used Printing ProfileSetting the Ink Tank to

Changing the Print OptionsYou can change the detailed printer driver settings for print data that is sent from an application software.Check this chec

The Page Setup tab is displayed again.172

Registering a Frequently Used Printing ProfileYou can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab.U

Quick Setup tab.The name and icon are displayed in Commonly Used Settings.Important• To save the page size, orientation, and number of copies that was

Setting the Ink Tank to be UsedThis feature enables you to specify the most appropriate ink tank among installed ink tanks according to anintended use

Managing the Printer PowerThis function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power OffThe Power Off functi

The setting is enabled after this. When you want to disable this function, select Disable from the listaccording to the same procedure.Note• When the

Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation. Custom Settings1.Open the Canon IJ Printer Assista

To rotate the print data 90 degrees to the left during printing, select this item. To rotate the printdata 90 degrees to the right during printing, cl

Use is subject to license terms below.This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solar

Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelPrint settingsLAN settingsDevice user sett

Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp

For more on setting items on the operation panel:Setting Items on Operation Panel182

Setting Items on Operation PanelItems for PrinterDevice user settingsWeb service setupLanguage selectionECO settingsQuiet settingItems for Paper/Print

Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin

Important• For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 inch/-1.5mm and +0.06 inch/+1.5 mm even if you s

LAN settingsWireless LANWireless DirectCommon settingsWireless LAN•WLAN active/inactiveEnables/disables wireless LAN.• Wireless LAN setupSelects the s

Items SettingSSID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 32 characters)Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AE

• Wireless Direct setting listThe list of Wireless Direct settings of this printer is displayed on the touch screen.Select Print details and then Yes

Specifies the printer name. You can use up to 15 characters for the name.Note• You cannot use the same printer name as that already used for other LAN

TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OFTHIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.---- Par

• RAW protocolEnables/disables RAW printing.• LLMNREnables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printert

Device user settings• Date display formatChanges the display format of dates when printed.Note• When ON is selected for Print date on the print settin

◦ Auto power onSelecting ON enables the printer to turn on automatically when a scanning command from acomputer or printing data is sent to the printe

Language selectionChanges the language for the messages and menus on the touch screen.193

Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a

Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl

Web service setupSelect this setting item from Web service setup on Settings.• Web service connection setupThe following setting items are availab

System informationTo display this menu, select System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDi

ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el

ContentsUsing Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Symbols Used in This Docume

SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS

2. Select Setup on the HOME screen.Using the Operation Panel3. Select Settings.4.Select ECO.5.Select Energy saving settings.6.Check on-screen in

Quiet settingEnables this function on the printer if you want to reduce the operating noise, such as when printing at night.Follow the procedure below

SpecificationsGeneral SpecificationsPrinting resolution (dpi) 4800* (horizontal) x 1200 (vertical)* Ink droplets can be placed with a pitch of 1/4800

-Bottom margin: 0.20 inches (5.0 mm)-Left margin:• Letter: 0.26 inches (6.4 mm)• Other sizes: 0.14 inches (3.4 mm)-Right margin:• Letter: 0.25 inches

Scan SpecificationsScanner driver Windows: TWAIN 1.9 Specification, WIAMaximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mmScanning re

Note: Operation can only be guaranteed on a PC with pre-installed Windows7 or later..NET Framework 4.5.2 or 4.6 is required.Hard Disk Space 3 GBNote:

Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperBefore Printing on Art PaperPrint Area206

Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati

• When printing photos saved on a PictBridge (Wireless LAN) compliant device, you must specify thepage size and media type.Printing from Digital Camer

- Maximum size: 8.50 x 11.69 inches (215.9 x 297.0 mm)Paper WeightYou can use paper in the following weight range.• 17 to 28 lb (64 to 105 g /m2) (pla

FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIALDAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS ORSE

Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio

Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets (10sheet

Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja

Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges

Before Printing on Art PaperWhen using art paper, dust is liable to be generated. It is therefore recommended that paper dust beremoved on art paper j

215

PrintingPrinting from Computer Printing from Smartphone/TabletPrinting Using Operation Panel Printing from Digital CameraPaper Settings216

Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (AirPrint)Printing Using Canon App

Printing from Application Software (Windows Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correctin

Basic Printing SetupThis section describes settings on the Quick Setup tab used for basic printing.Basic Printing Setup1. Check that printer power is

MIT LicenseCopyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a

Important• The print quality selections will differ depending on which print setting you select.6.Select paper sourceFor Paper Source, select Automati

7. Click OKThe printer will now print using these settings.Important• When you select Always Print with Current Settings, the settings on the Quick Se

From Paper Source, check the setting or select a new paper source.The current printer settings appear in Media Type and Page Size.4.Apply settingsTo a

Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri

Other Fine Art Paper Other Fine Art Paper OthersGreeting Cards Inkjet Greeting Card OthersImportant• When Media Type on the printer driver is set to O

Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will

Various Printing MethodsSetting a Page Size and OrientationSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPa

Setting a Page Size and OrientationThe paper size and orientation are essentially determined by the application software. When the page sizeand orient

Setting the Number of Copies and Printing OrderYou can also set the number of copies on the Quick Setup tab.1. Open the printer driver setup window2.

• Print from Last Page: /Collate: •Print from Last Page: /Collate: 4.Click OKWhen you execute print, the specified number of copies will be printe

* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina

Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight

Check the Page Size list. When you want to change it, select another page size from the list. The listdisplays only sizes that can be used for borderl

Important• When the amount of extension is decreased, an unexpected margin may be produced on the print,depending on the size of the paper.Note• When

Scaled Printing1.Open the printer driver setup window2.Set scaled printingSelect Scaled from the Page Layout list on the Page Setup tab.3.Select the p

•Specify a scaling factorDirectly type in a value into the Scaling box.The current settings are displayed in the settings preview on the left side of

Note• Selecting Scaled changes the printable area of the document.235

Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.1.Open the printer drive

Page LayoutTo change the number of pages to be printed on a single sheet of paper, select the number ofpages from the list.Page OrderTo change the pag

Tiling/Poster PrintingThe tiling/poster printing function allows you to enlarge image data, divide it into several pages, and printthese pages on sepa

If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box,and then click OK.Image DivisionsSelect the nu

Basic OperationPrinting Photos from a ComputerPrinting Photos from a Smartphone/TabletCopyingPrinting Photos from Memory CardPrinting a Disc Label fro

Note• Click the deleted pages to display them again.• Right-click the settings preview to select Print all pages or Delete all pages.2.Complete the se

Duplex PrintingYou can also set duplex printing in Additional Features on the Quick Setup tab.Performing Automatic Duplex PrintingYou can perform the

Use normal-size printingPrint without reducing the page.Use reduced printingReduce the page slightly during printing.5.Specify the side to be stapledT

3.Select the layoutSelect Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list.4.Specify the side to be stapledThe best Stapling

• After printing the front page, there is an ink drying wait time before starting to print the back page(Operation stops temporarily). Do not touch th

Setting Up Envelope Printing1. Load envelope on the printer2. Open the printer driver setup window3.Select the media typeSelect Envelope from Commonly

6. Select the print qualitySelect High or Standard that matches your purpose for Print Quality.7. Click OKWhen you execute print, the information is p

Printing on Postcards1. Load postcard on the printer2. Open the printer driver setup window3.Select commonly used settingsDisplay the Quick Setup tab,

7. Select the print qualityFor Print Quality, select High or Standard, according to your purpose.8. Click OKWhen you execute printing, the data will b

Overview of the Printer DriverCanon IJ Printer DriverOpening Printer Driver's Setup ScreenCanon IJ Status MonitorChecking Ink Status from Your Co

Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the rear tray cover (A) and then pull up the pa

Canon IJ Printer DriverThe Canon IJ printer driver (simply called printer driver below) is software that you install onto yourcomputer so that it can

Opening Printer Driver's Setup ScreenYou can display the printer driver's setup screen from your application software or by clicking the pri

Canon IJ Status MonitorThe Canon IJ Status Monitor is an application software that shows the status of the printer and the progressof printing. You wi

In such cases, take the appropriate action as described.253

Checking Ink Status from Your ComputerYou can check the remaining ink level and the ink tank types for your model.1. Open the printer driver setup win

Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri

◦ When Fit-to-Page, Scaled, or Page Layout is used for Page Layout on the Page Setup tab ofthe printer driver, the document may not print normally in

Printer Driver DescriptionQuick Setup tab DescriptionMain tab DescriptionPage Setup tab DescriptionMaintenance tab DescriptionCanon IJ Status Monitor

Quick Setup tab DescriptionThe Quick Setup tab is for registering commonly used print settings. When you select a registered setting,the printer autom

If Page Size, Orientation, and Copies were set from the application software, those settings havepriority.EnvelopeIf you select this setting for print

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

Important• Depending on the printing profiles, certain function may be grayed out and you will not be able tochange them.2-on-1 PrintingPrints two pag

If you select a paper size that is smaller than the Page Size, the document size will be reduced. If youselect a paper size that is larger, the docume

Important• When the application software that you used to create the document has the same function,specify the settings on the printer driver. Howeve

Save the paper size settingSaves the paper size to the printing profile in Commonly Used Settings.To apply the saved paper size when the printing prof

Setting the Number of Copies and Printing OrderExecute Borderless PrintingDuplex PrintingSetting Up Envelope PrintingPrinting on PostcardsSwitching th

Main tab DescriptionThe Main tab allows you to create a basic print setup in accordance with the media type. Unless specialprinting is required, norma

Print QualitySelects your desired printing quality.Select one of the following to set the print quality level that is appropriate for the purpose.Impo

Important• To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4.5.2 or laterinstalled on your computer.DefaultsRestores all the s

Important• When Grayscale Printing is checked on the Main tab, Cyan, Magenta, and Yellow appeargrayed out and are unavailable.ToneSets the color adjus

Intensity/ContrastPrints a pattern that allows you to check the intensity/contrast balance.Printer Paper SizeSelects the paper size to be used for pat

7. Click the My Image Garden icon (F) in Quick Menu.The Guide Menu screen is displayed.Note• The number and types of icons displayed vary depending on

Important• When Grayscale Printing is checked on the Main tab, Color Correction appears grayed outand is unavailable.Driver MatchingWith Canon Digital

Adjusting Color BalanceAdjusting BrightnessAdjusting IntensityAdjusting ContrastAdjusting Color Balance Using Sample Patterns (Printer Driver)Adjustin

Page Setup tab DescriptionThe Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this taballows you to set th

To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees leftwhen orientation is [Landscape] check box.Rotate 180 deg

Page LayoutMultiple pages of document can be printed on one sheet of paper.Specify...Opens the Page Layout Printing dialog box.Click this button to se

Important• If the application used to create your document has a similar function, specify the number of copieswith the application without specifying

Page Layout Printing dialog boxThis dialog box allows you to select the number of document pages to be placed on one sheet of paper,the page order, an

Note• If some of the pages have not been printed well, specify the pages that do not need to be printedby clicking them in the settings preview of the

MarginSpecifies the width of the stapling margin.The width of the side specified by Stapling Side becomes the stapling margin.Print Options dialog box

Ungroup PapersSets the display method of Media Type, Page Size, and Printer Paper Size.To display the items separately, select the check box.To displa

11. Click Print (J).12.Specify the number of copies, etc.For Windows:Specify the number of copies, your printer name, media type, etc.For Mac OS:Speci

Important• A large amount of memory may be used for certain settings.Do not change the setting if your computer has a small amount of memory.Note• Uni

Print semitransparent stampSets how the stamp is to be printed over the document.Check the Stamp check box to enable this.Check this check box to prin

Important• Stamp Text appears grayed out and is unavailable if Date/Time/User Name is selected.TrueType FontSelects the font for the stamp text string

OrientationSpecifies the angle of rotation for the stamp. The angle can be set by entering the number ofdegrees.Negative values rotate the stamp clock

IntensityAdjusts the intensity of the bitmap to be used as a background.Moving the slider to the right increases the intensity, and moving the slider

Maintenance tab DescriptionThe Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of theprinter. Maintenance

About dialog boxWhen you click About, the About dialog box is displayed.This dialog box displays the version, copyright, and module list of the printe

Canon IJ Status Monitor DescriptionThe Canon IJ Status Monitor displays the printer status and the printing progress. The printer status isshown by th

Ink TankIf a low ink warning or an empty ink tank error occurs, the status monitor displays an icon. Thestatus monitor also uses images to display the

Display Warning AutomaticallyWhen a Low Ink Warning OccursStarts the Canon IJ Status Monitor window automatically and displays it in front of theother

Making Settings According to Printer Status29

Installing the MP DriversYou can access our web site through the Internet and download the latest MP Drivers and XPS printer driverfor your model.1. T

Printing from Smartphone/TabletPrinting from iPhone/iPad/iPod touch (iOS)Printing from Smartphone/Tablet (Android)Printing from Windows 10 Mobile Devi

Printing/Scanning with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (

7. Select Wireless Direct active/inactive.8. Select ON.The confirmation screen asking if you display the password information appears.9. Select Yes or

Your device is connected to the printer.Note•Check the password for the Wireless Direct.Check by one of the following methods.• Display on the touch s

4. Select Device settings.5. Select LAN settings.6. Select Wireless Direct.7.Select a setting item.• To change the identifier (SSID) for Wireless Di

Select C to display the confirmation screen. If you want the printer to display the screen to informyou a Wi-Fi direct compatible device is connecting

Printing Using Operation PanelPrinting Photo DataPrinting Templates Such as Lined or Graph PaperDisc Label Printing297

Printing Photo DataPrinting Photographs Saved on Memory Card BasicSpecial Photo MenuSetting Items for Photo Printing Using Operation Panel298

Printing Photographs Saved on Memory CardYou can print the photograph saved on the memory card easily.This section describes the procedure to print th

Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Loading Originals

Printing Photos from a Smartphone/TabletThis section describes how to print photos with Canon PRINT Inkjet/SELPHY.For details on how to download Canon

You can print a copy of the displayed photo by touching the Color button.•To change the display method, the number of copies, or the print settings:Se

Select to display the photo selection screen.J. Specify the number of copies.Touch and hold to specify the number of copies by 10 copies.Note• You can

For more on the display method:Using Useful Display FunctionsF.Zooming inSelect to zoom in on the photo.For details:Using Useful Display FunctionsG. D

For more on the display method:Using Useful Display Functions8.Touch Color button.The printer starts printing.Note• Touch the Stop button to cancel pr

Note• While processing the print job, you cannot display the HOME screen, change the print menu, or printfrom the computer or other devices.• While pr

Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa

on the touch screen. In this case, select on the upper left on the touch screen to check themessage and change the setting.• The settings of the pag

Device user settings307

Disc Label PrintingCopying Label Side of Disc BasicPrinting Photo from Memory Card onto Disc Label308

Copying Label Side of DiscYou can copy the label of an existing BD/DVD/CD and print it on a printable disc.Important• You cannot print on 3.15 inches

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

6.Follow on-screen instructions to load copy source BD/DVD/CD on platen glass and selectOK.The print setting confirmation screen is displayed.Importan

Note•You can see the procedure to set the printable disc by selecting How to set.•For more on setting the printable disc:Placing a Printable Disc9.Sel

Printing Photo from Memory Card onto Disc LabelYou can print a photograph saved on a memory card onto the disc label of the printable disc.Important•

A. Specify the outer circle.B.Specify the inner circle.Note•Measure the outer and inner diameters of the printing surface of the printable disc and ma

10. Check print settings and touch Color button.11. Follow on-screen instructions to set printable disc.Note•You can see the procedure to set the prin

Printing Templates Such as Lined or Graph PaperYou can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter

• Staff paperYou can print staff paper with 10 or 12 staves.Setting on the touch screen:◦ Staff paper 1 (10 staves)◦ Staff paper 2 (12 staves)• Handwr

4. Select Templates.5. Select template you want to print.Printable template forms6. Specify settings as necessary.You can specify the following sett

• Notebook paper 1 (8 mm)• Notebook paper 2 (7 mm)• Notebook paper 3 (6 mm)•Graph paper 1 (5 mm grid)• Graph paper 2 (3 mm grid)• Handwriting paper (3

Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting

7. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet.8. Select Photo Print on Canon PRINT Inkjet/SELPHY.The list of photos saved on your

• When you insert the cassette:The screen to register the cassette paper information is displayed.Register the paper size and the media type according

When you start printing or copying, a message is displayed.Selecting OK on the touch screen displays the paper setting specified for printing or copyi

Replace the paper and printSelect if you want to print after replacing the paper of the rear tray or the cassette.For example, when the paper setting

CopyingMaking Copies Basics Reducing/Enlarging CopiesTwo-Sided Copying Special Copy MenuCopying Using Smartphone or Tablet323

Making CopiesThis section describes the procedure to copy with Standard copy.1. Make sure printer is turned on.2. Load paper.3.Select Copy on the HO

F. Flick to specify the number of copies.G.Specify the number of copies.If you keep touching here, the number scrolls by 10.C.Display the print settin

7.Press Color button for color copying, or Black button for black & white copying.The printer starts copying.Remove the original on the platen gla

• When you add the copying job, the number of copies or the settings such as the page size or mediatype cannot be changed.• If you touch the Stop butt

Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting

• Some settings cannot be specified in combination with the setting of other setting item or the copymenu. If the setting which cannot be specified in

CopyingThis section describes how to load originals and copy them to plain paper loaded in the cassette.1. Pull out the cassette (A) from the printer.

Adjust print quality according to the original.Important• If you use Draft with Type set to Plain paper and the quality is not as good as expected, se

ScanningScanning from Computer (Windows) Scanning from Computer (AirPrint)Scanning from Operation Panel Scanning Using Smartphone/Tablet331

Scanning from Computer (Windows)Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) Basic

Scanning According to Item Type or Purpose (IJ Scan Utility)IJ Scan Utility FeaturesScanning Easily (Auto Scan) BasicsScanning Documents and Photos33

IJ Scan Utility FeaturesUse IJ Scan Utility to scan and save documents, photos, or other items at one time by simply clicking thecorresponding icon.Mu

Note• To set the applications to integrate with, see Settings Dialog Box.335

Scanning Easily (Auto Scan)Auto Scan allows for automatic detection of the type of the item placed on the platen.Important• The following types of ite

Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos.Save documents in formats such as PDF and

Scanning Using Application Software (ScanGear)What Is ScanGear (Scanner Driver)?Starting ScanGear (Scanner Driver)Scanning in Basic ModeScanGear (Scan

What Is ScanGear (Scanner Driver)?ScanGear (scanner driver) is software required for scanning documents. Use the software to specify theoutput size, i

4.Align the paper guides (C) with the paper length and width.5.Mount the cassette cover, and then insert the cassette into the printer.After inserting

Advanced ModeUse the Advanced Mode tab to scan by specifying the color mode, output resolution, image brightness,color tone, and other settings.340

Starting ScanGear (Scanner Driver)Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. StartScanGear from IJ S

Scanning in Basic ModeUse the Basic Mode tab to scan easily by following these simple on-screen steps.To scan multiple documents at one time from the

Important• Some applications do not support continuous scanning from the ADF. For details, see theapplication's manual.Note•To scan magazines con

7. Set Image corrections as needed.8. Click Scan.Scanning starts.Note• Click (Information) to display a dialog box showing the document type and oth

ScanGear (Scanner Driver) ScreensBasic Mode TabAdvanced Mode Tab345

Basic Mode TabUse the Basic Mode tab to scan easily by following these simple on-screen steps.This section describes the settings and functions availa

Document (Grayscale) ADF Duplex (only for models supporting ADF duplex scanning)Scan both sides of documents from the ADF in black and white.Important

Output SizeSelect an output size.Output size options vary by the item selected in Destination.FlexibleAdjust the cropping frames (scan areas) freely.I

Important• Predefined output sizes such as A4 and 1024 x 768 pixels cannot be deleted.Note• Save up to 10 items.• An error message appears when you en

7.Select Copy (D) on the HOME screen.8.Select Standard copy.9.Open the document cover (E).10.Load the original WITH THE SIDE TO COPY FACING DOWN a

Important• Be sure to see Gutter Shadow Correction for precautions and other information on usingthis function.Color Pattern...Adjust the image's

(Rotate Right)Rotates the preview image 90 degrees clockwise.• The result will be reflected in the scanned image.• The image returns to its original

When (Thumbnail) is displayed on Toolbar:Cropping frames are specified according to the document size, and thumbnails of scanned imagesappear. Only

Note• Create cropping frame(s) on the displayed image. In thumbnail view, one cropping frame can becreated per image. In whole image view, multiple cr

Advanced Mode TabThis mode allows you to make advanced scan settings such as the color mode, output resolution, imagebrightness, and color tone.This s

Enter Setting Name and click Add; the name appears in Favorite Settings List.When you click Save, the item appears in the Favorite Settings list and c

Note• Zoom rescans the document and displays high-resolution image in Preview.• (Enlarge/Reduce) on the Toolbar zooms in on the preview image quickly

In thumbnail view:In whole image view: (Thumbnail) / (Whole Image)Switches the view in the Preview area.(3) Preview Area (Clear)Deletes the preview

(Uncheck All Frames)Available when two or more frames are displayed.Deselects the checkboxes of the images in thumbnail view. (Select All Frames)Avai

Note• When multiple images are previewed, different outlines indicate different selection status.• Focus Frame (thick blue outline): The displayed set

11. Close the document cover.12. Confirm the paper settings, then press the Black button (G) or Color button (H).The operation panel is opened and the

General Notes (Scanner Driver)ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it.Scanner Driv

• Images may not be scanned correctly in some applications. In that case, increase the operatingsystem's virtual memory and retry.• When image si

Scanning TipsPositioning Originals (Scanning from Computer)Network Scan SettingsIJ Network Scanner Selector EX2 Menu and Setting Screen362

Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct

Multiple items:Allow 0.4 inch (1 cm) or more space between the edges (di-agonally striped area) of the platen and items, and betweenitems. Portions pl

Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer

If IJ Network Scanner Selector EX2 is not displayed on the Start screen, select theSearch charm, then search for "IJ Network Scanner Selector EX&

Select the scanner you want to use and click OK.5. In the Settings (General Settings) dialog box, click OK.The IJ Scan Utility main screen reappears.

4. Select your scanner or printer from Scanners and click OK.Select the MAC address of your scanner or printer.Note• When multiple scanners are connec

NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownCannot Print or ConnectFor other questions about n

Printing Photos from Memory CardThis section describes how to print photos on a memory card.1. Open the rear tray cover (A) and then pull up the paper

Scanning Problems (Mac OS)Scan Results Are Unsatisfactory (Windows)Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCan

Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele

Printing/Scanning from Smartphone/TabletConnecting Printer and Wireless Router Using Easy wireless connectCannot Connect Smartphone/Tablet to Wireless

Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems373

Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed

Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele

5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t

The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure thewireless router for the printer's destination is config

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu

Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting

Cannot Proceed beyond Printer Connection ScreenIf you cannot proceed beyond the Printer Connection screen, check the following.Check1 Make sure USB ca

4. Turn off printer.5. Restart computer.6. Make sure you have no application software running.7. Perform setup on web page.Note• You can use the Setup

Cannot Find Printer while Using Wireless LANCheck1 Make sure the printer is turned on.Check2 Check the (Network status) icon on the touch screen.If

Printing Network SettingsNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.Select the link below to download

For more on how to check the computer settings or connection status, see your computer instruction manual orcontact its manufacturer.Note• If you use

Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet

7. Insert the memory card.* The figure below shows the SD/SDHC/SDXC memory card as an example.Note•For details on inserting memory cards other than SD

Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot

To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network

Check7 Make sure you are using a valid channel.Usable wireless channels may be limited depending on wireless network device used by your computer. See

Make sure wireless LAN is enabled on your device.For details, refer to your device's instruction manual.Check4 Make sure printer is selected as c

Check1 Make sure the computer is connected to the wireless router.For more on how to check the computer settings or connection status, see your comput

Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro

Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router iscompatible with WPA/WPA2, you can also use WPA2 or WPA.

Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print

Check2 If filtering MAC addresses or IP addresses at wireless router, check that MACaddresses or IP addresses for computer, network device, and printe

Other Network ProblemsChecking Network InformationRestoring to Factory Defaults399

When repairing, lending, or disposing of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148Keeping Print Q

Printing a Disc Label from a ComputerThis section describes how to print photos on a printable disc with My Image Garden.Important• Do not attach the

Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co

Make sure Wi-Fi is selected as network interface.3. Check the IP address or MAC address.Click TCP/IP to check the IP address.Click Hardware to check t

3 packets transmitted, 3 packets received, 0% packet lossIf packet loss is 100%, communication is not taking place. Otherwise, computer is communicati

Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f

Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorCannot Print on Disc LabelPrint Results

Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The ON lamp flashes while the printer is init

• For Windows:Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Make sure that the paper output tray is at the norma

Note• To make the printer the one selected by default, select the printer for Default printer.Check8 Is print data extremely large? (Windows)Click Pri

No Ink Comes OutCheck1 Has ink run out?Open the scanning unit / cover and check the ink status on the touch screen.Checking Ink Status on the Touch Sc

Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following

4. Click OK (D).5.When a dialog screen is displayed, click OK.6.Click Add Image (E), then select photos to print onto the disc label.Note• The layout

If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b

Cleaning Cassette PadsCheck9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and

Cannot Print on the Disc LabelDisc Label Printing Does Not StartDisc Tray Does Not Feed ProperlyDisc Tray JammedDisc Label Printing Does Not StartChec

Disc Tray JammedPull out the disc tray gently.If the disc tray cannot be pulled out, turn the printer off and turn it back on again. The disc tray wil

Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p

This setting cannot be made on the PictBridge (Wireless LAN) compliant device.Check3 If problem is not resolved, check other causes.See also the secti

Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong416

White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank

Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head

Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines

9.Specify the number of copies, etc.For Windows:Specify the number of copies, your printer name, etc.For Mac OS:Specify the number of copies.10.Start

Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print

1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she

Opening Printer Driver's Setup Screen3. Click Maintenance tab and Custom Settings.4. Select Prevent paper abrasion check box and click OK.◦ For M

Check10 Set longer ink drying time.This allows the printed surface to dry, preventing smudges and scratches.• For Windows:1. Make sure printer is turn

Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in

Scanning Problems (Windows)Scanning Problems425

Scanning ProblemsScanner Does Not WorkScanGear (Scanner Driver) Does Not Start426

Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer

ScanGear (Scanner Driver) Does Not StartCheck 1 Make sure MP Drivers is installed.If not installed, install MP Drivers from the Setup CD-ROM or our we

Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBTouch Screen Shows Wro

12. Place the printable disc with the printable surface facing up on the disc tray.13.Insert the disc tray into the disc tray guide.Insert the disc tr

Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin

Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t

USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W

Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port

Installation and Download ProblemsCannot Install MP Drivers (Windows)Updating MP Drivers in Network Environment (Windows)434

Cannot Install MP Drivers (Windows)• If installation does not start when you insert Setup CD-ROM:Follow the instructions below to start the installati

• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen• Other cases:Reinstall the MP Drivers.If the MP

Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.Download the latest MP Drivers for your model on the download page

Errors and MessagesAn Error OccursMessage (Support Code) Appears438

An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, an error message appears on thecomputer screen and the touch

Copying a Disc LabelThis section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printabledisc.1. Select Cop

Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed

Note• See Unplugging the Printer to unplug the printer correctly.• Cannot connect to the server. Please wait a while and try again.The printer cannot

Check3 Make sure MP Drivers are installed correctly.Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers

Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,

• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In

• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern

2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet P

List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err

• 6000 to 6ZZZ6000 6001 6004 6500 6502 68006801 6830 6831 6832 6833 69006901 6902 6910 6911 6930 69316932 6933 6934 6935 6936 69376938 6940 6941 6942

List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap

4. Specify the amount of ink (E).If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink..5.Open the docu

1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p

If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make

1303CausePaper is jammed when feeding paper from cassette.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1300•If th

1304CausePaper is jammed when performing automatic duplex printing.What to Do1. Remove jammed paper.•If the paper is jammed at the paper output slot:1

1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove

Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammedpaper remains insi

4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.Pull out the paper at an

If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper.• Any paper left

Removing Jammed Paper from Rear SideNote• If paper becomes jammed during printing and you need to turn off the printer to remove it, tap Stop tostop t

4.Slowly pull out paper.Note• Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport

10.When the message asking you to load the printable disc is displayed, open the operationpanel (I), and then pick out the disc tray from the disc tra

2.Slowly pull out paper.Note• Do not touch the inner parts of the printer.3. Make sure all jammed paper is removed.4. Attach transport unit cover.Inse

5.Attach rear cover.Insert the projections of the right side of the rear cover into the printer, and then push the left side of therear cover until it

1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the

1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c

1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing an ink tan

1401CausePrint head may be damaged.What to DoTurn off the printer and turn it back on.If this does not solve the problem, contact your nearest Canon s

1600CauseInk may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and you want to continue printing, tap OK on

1660CauseThe ink tank cannot be recognized.What to DoPrinting cannot be performed because the ink tank is not installed or is not compatible with this

1688CauseThe ink has run out.What to DoReplace the ink tank and close the scanning unit (cover).Printing under the current condition may damage the pr

1689CausePrinter detected ink out condition.What to DoReplace the ink tank and close the scanning unit (cover).An ink tank that was once empty is inst

13.Select OK on the touch screen.The disc tray is drawn into the printer, then copying will start.After copying is complete, pull the disc tray out fr

1700CauseInk absorber is almost full.What to DoSelect OK on the touch screen to continue printing. Contact your nearest Canon service center to reques

1890CauseTape for securing print head holder during transportation may still be attached.What to DoOpen the scanning unit / cover and make sure the ta

2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence

What to DoSelect OK on the touch screen again to display the screen below.Select the appropriate action.Note• Depending on settings, some of the optio

For example, if the print or copy paper setting is A5, and cassette paper information is set to A4,change the paper in the cassette to A5 paper and pr

2900CauseScanning print head alignment sheet failed.What to DoSelect OK on the printer's touch screen and check the following.• Make sure the pri

2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print

4103CauseCannot perform printing with current print settings.What to DoTap Stop on the touch screen to cancel printing.Then change the print settings

5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the

NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConnect the printer and devices

5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.After a while, plug in the printer again and turn it back on.If this does

5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca

6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er

C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not

Changing Wireless LAN Connection MethodChanging Connection Mode• To add computer/smartphone/tablet to the printer:Connecting to Another Computer via L

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202Information abo

RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect

• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con

Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn

Default Network SettingsLAN Connection DefaultsItem DefaultWLAN active/inactive InactiveSSID BJNPSETUPWireless LAN security DisableIP address (IPv4) A

*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the

Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a

Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe

Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain

2-1 Diagnostic Result Diagnostic result XXXXXXXX2-2 Result Codes Result codes XXXXXXXX2-3 Result Code Details Result code details http://canon.com/ijn

3-2-21 Stateless PrefixLength2Stateless prefix length2XXX3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-2-23 St

Page Setup tab Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272Maintenance tab Desc

3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXXXXXX:XXXX:XXXX:XXXX3-3-14 Link Local PrefixLeng

5-21 Cert. Fin-gerprt(SHA-256)Certificate finger-print(SHA-256)XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXXXXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX6 Bluetooth Bluet

Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or WirelessDirect).• For

Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card,etc.Loading PaperPlacing a Printable DiscLoading OriginalsInserting the Memory CardR

Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes64

Paper SourcesThe printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).You can load all supported paper on the rear tray

Loading Paper in the Rear TrayYou can load plain paper or photo paper.You can also load envelopes on the rear tray.Loading EnvelopesImportant• If you

2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the paper in the center of the rear tray WITHTHE PRINT SIDE FACING UP.

Important• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note• Do not load she

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6.Select the size and t

Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa

3. Remove the cassette cover (B).4.Slide the paper guide (C) in front and (D) on the right to open the guides.5.Load the paper stack WITH THE PRINT SI

If the paper stack is in contact with the protrusion (G), the paper may not be fed properly.6. Align the paper guide (H) in front with the paper stack

9.Select the size and type of the loaded paper in the cassette at Page size, then selectRegister.When printing starts, the operation panel is opened a

Loading EnvelopesYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according to the envel

2. Open the feed slot cover (C).3.Slide the paper guides (D) to open them, and load the envelopes in the center of the rear trayWITH THE PRINT SIDE FA

Note• Do not load envelopes higher than the load limit mark (E).5. Close the feed slot cover (F) gently.Important• If the feed slot cover is open, pap

After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6. Select the size and

Placing a Printable DiscCautions When Printing on a Printable DiscBefore Placing a Printable DiscPlacing a Printable DiscRemoving a Printable Disc78

Cautions When Printing on a Printable Disc• Be sure to use the disc tray supplied with this printer. It has a "M" on the upper side.• Do not

Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 414Paper

Before Placing a Printable DiscThe following items are needed to print onto the printable disc:• disc tray (supplied with the printer)* Use the disc t

Placing a Printable DiscTo print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer.This proc

Note• The disc tray may be ejected after a specified period of time has elapsed. In this case, follow theon-screen instructions to attach the disc tra

Removing a Printable Disc1. Pull out the disc tray.2.Remove the printable disc from the disc tray.Important•Do not touch the printing surface when rem

Loading OriginalsLoading Originals on the Platen GlassLoading Based on UseSupported OriginalsHow to Detach / Attach the Document Cover84

Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Loading Bas

Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.86

Loading Based on UseLoad the original in the correct position on the platen glass according to the function to use. If you do notload the original cor

Scanning from Computer (AirPrint)Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on th

Loading Two or More Originals on the platen glassPlace the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inches (1 cm) or more spacebetween

1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4671688. . . .

Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,

How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then tip it back.Attaching the documen

92

Inserting the Memory CardBefore Inserting the Memory CardInserting the Memory CardRemoving the Memory Card93

Before Inserting the Memory CardThe following types of memory cards and image data are compatible with the printer.Important• If you took and saved ph

• The printer accepts images scanned and saved with the printer when Doc.type is set to Photo andFormat is set to JPEG (file extension ".jpg"

Inserting the Memory CardImportant• When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp isflashing, the pr

• Make sure that the memory card is correctly oriented before inserting it into the card slot. If you forcethe memory card into the card slot in the w

Removing the Memory CardImportant• If you used the card slot as the memory card drive of a computer, you must perform the "safe removal"oper

Replacing Ink TanksReplacing Ink TanksChecking Ink Status on the Touch ScreenInk Tips99