TS8000 seriesOnline ManualOverviewPrintingCopyingScanningFrequently Asked QuestionsEnglish
Using This Online ManualSymbols Used in This DocumentTouch-enabled Device Users (Windows)Symbols Used in This DocumentWarningInstructions that, if ign
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition.Note• If the
The confirmation screen will appear.6.Confirm the message, then select Yes.The operation panel is opened and the paper output tray is pulled out autom
8. Confirm the message, then load the print head alignment sheet on the platen glass.Load the print head alignment sheet WITH THE PRINTED SIDE FACING
Checking Ink Status from Your ComputerYou can check the detailed information such as the remaining ink level and the ink tank types of your model.When
CleaningCleaning Exterior SurfacesCleaning the Platen Glass and Document CoverCleaning Paper Feed RollersCleaning Inside the Printer (Bottom Plate Cle
Cleaning Paper Feed RollersIf the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.In this case, clean the
9. Make sure that the paper feed roller has stopped rotating, then follow the message to loadthe three sheets of A4 or Letter-sized plain paper.10. Se
Cleaning Inside the Printer (Bottom Plate Cleaning)Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed p
9. Load only this sheet of paper in the cassette with the ridges of the creases facing up andthe edge of the half with no crease facing to the far sid
109
Trademarks and Licenses• Microsoft is a registered trademark of Microsoft Corporation.• Windows is a trademark or registered trademark of Microsoft Co
OverviewSafetySafety PrecautionsRegulatory InformationWEEE (EU & EEA)Main Components and Their UseMain ComponentsPower SupplyUsing the Operation P
Transporting Your PrinterLegal Restrictions on Scanning/CopyingSpecifications111
SafetySafety PrecautionsRegulatory InformationWEEE (EU&EEA)112
Safety PrecautionsChoosing a location• Do not install the printer in a location that is unstable or subject to excessive vibration.• Do not install th
Regulatory InformationUsers in the U.S.A.FCC Notice (U.S.A. Only)For 120V, 60Hz modelModel Number: K10443 (Contains FCC Approved WLAN Module K30365)Th
(1) this device may not cause interference, and (2) this device must accept any interference, includinginterference that may cause undesired operation
WEEE (EU&EEA)Only for European Union and EEA (Norway, Iceland and Liechtenstein)This symbol indicates that this product is not to be disposed of w
place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques etÉlectroniques (DEEE). Le traitement inapproprié de ce
autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de ladevolución y reciclado de RAEE, visite la web www.
Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a DirectivaREEE (2012/19/UE) e a legislação nacional. Este pr
Apache LicenseVersion 2.0, January 2004http://www.apache.org/licenses/TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION1. Definitions."
ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, τοεγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών απ
köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön ochmänniskors hälsa på grund av de potentiellt fa
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia iLiechtenstein)Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprz
mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmetetagastamise ja ümbertöötlemise kohta võtke ühendu
Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo nesmete odvreči v gospodinjske odpadke. Ta izdelek mora
mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/weee.Samo za Europsku uniju i EEZ (Norveška, Isla
Main Components and Their UseMain ComponentsPower SupplyUsing the Operation Panel126
Main ComponentsFront ViewRear ViewInside ViewOperation Panel127
Front View(1) operation panelUse to change the settings of the printer or to operate it. Opens automatically when the printer startsprinting.Operation
(8) cassetteLoad A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.Loading Paper in the Cassette(9) paper guid
copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,sublicense, and distribute the Work and such Derivativ
(17) platen glassLoad an original here.130
Rear View(1) rear coverDetach when removing jammed paper.(2) transport unitOpen when removing jammed paper.(3) power cord connectorPlug in the supplie
Inside View(1) scanning unit / coverScans originals. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammedpaper in
Operation Panel(1) ON button/POWER lampTurns the power on or off. Lights after flashing when the power is turned on. Before turning on thepower, make
Power SupplyConfirming that the Power Is OnTurning the Printer On and OffChecking the Power Plug/Power CordUnplugging the Printer134
Confirming that the Power Is OnThe POWER lamp is lit when the printer is turned on.Even if the touch screen is off, if the POWER lamp is lit, the prin
Turning the Printer On and OffTurning on the printer1. Press the ON button to turn on the printer.The POWER lamp flashes and then remains lit.Confirmi
Important• When you unplug the power cord after turning off the printer, be sure to confirm that thePOWER lamp is off.Note•You can set the printer to
Checking the Power Plug/Power CordUnplug the power cord once a month to confirm that the power plug/power cord does not have anythingunusual described
Unplugging the PrinterTo unplug the power cord, follow the procedure below.Important• When you unplug the power cord, press the ON button, then confir
limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, orFITNESS FOR A PARTICULAR PURPOSE. You are solely responsible f
Using the Operation PanelThe operation panel consists of the ON button (A) and touch screen (B).Touch the HOME screen on the touch screen with your fi
TouchTouch lightly with your finger tip.To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.FlickFlick
Operations on the Home ScreenDisplay the menu screen or the settings screen from the Home screen.C. Basic menuSelect to copy or scan using the operati
(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.Place the printer near the wireless router. Wireless LAN is e
L. Stop buttonCancels operation when print, copy, or scan job is in progress.144
Changing SettingsChanging Printer Settings from Your Computer (Windows)Changing Printer Settings from Your Computer (Mac OS)Changing Settings from Ope
Changing Printer Settings from Your Computer (Mac OS)Registering a Changed Printing ProfileManaging the Printer PowerChanging the Printer Operation Mo
Registering a Changed Printing ProfileYou can name and register the printing profile you made in the Print Dialog. The registered printing profilecan
Deleting Unnecessary Printing Profile1. Select the printing profile to be deletedIn the print dialog, select Show Presets... in the Presets section. T
Managing the Printer PowerThis function allows you to manage the printer power from the printer driver.The procedure for managing the printer power is
* Redistributions of source code must retain the above copyright notice, this list of conditions and thefollowing disclaimer.* Redistributions in bina
When the confirmation message appears, click OK.The setting is enabled after this. When you want to disable this function, select Disable from the lis
Changing the Printer Operation ModeIf necessary, switch between various modes of printer operation.The procedure for configuring Custom Settings is as
Don't detect mismatch of paper settings when printing from computerWhen you print documents from your computer and the paper settings in the prin
Changing Settings from Operation PanelChanging Settings from Operation PanelSetting Items on Operation PanelPrint settingsLAN settingsDevice user sett
Changing Settings from Operation PanelThis section describes the procedure to change the settings in the Device settings screen, taking the stepsto sp
For more on setting items on the operation panel:Setting Items on Operation Panel155
Setting Items on Operation PanelItems for PrinterDevice user settingsWeb service setupLanguage selectionECO settingsQuiet settingItems for Paper/Print
Print settings• Prevent paper abrasionUse this setting only if the print surface becomes smudged.Important• Be sure to set this back to OFF after prin
Important• For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 inch/-1.5mm and +0.06 inch/+1.5 mm even if you s
LAN settingsWireless LANWireless DirectCommon settingsWireless LAN•WLAN active/inactiveEnables/disables wireless LAN.• Wireless LAN setupSelects the s
This distribution may include materials developed by third parties.Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered tradem
Items SettingSSID XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX (up to 32 characters)Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AE
Select Print details and then Yes to print the list.Printing Network SettingsImportant• The network settings printout contains important information a
Note• You cannot use the same printer name as that already used for other LAN connected devices.• You cannot use a hyphen for the initial or last char
Setting items for printing from a PictBridge (Wireless LAN) compliant device.◦ Enable/disable communicationSelecting Enable allows you to print from a
Device user settings• Date display formatChanges the display format of dates when printed.Note• When ON is selected for Print date on the print settin
Specifies the length of time to turn off the printer automatically when no operation is made or noprinting data is sent to the printer.◦ Auto power on
Language selectionChanges the language for the messages and menus on the touch screen.166
Firmware updateYou can update the firmware of the printer, check the firmware version, or perform settings of a notificationscreen, a DNS server and a
Feed settingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting
Reset settingYou can set the settings back to the default.• Web service setup onlySets the Web service settings back to the default.• LAN settings onl
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts an
System informationTo display this menu, select System information on Setup.• Current versionDisplays the current firmware version.• Printer nameDi
ECO settingsThis setting allows you to use automatic duplex printing as a default to save paper and to turn on/off theprinter automatically to save el
Using Power Saving FunctionFollow the procedure below to use power saving function.1. Make sure printer is turned on.2. Select Setup on the HOME scr
Network ConnectionNetwork Connection Tips173
Network Connection TipsDefault Network SettingsAnother Printer Found with Same NameConnecting to Another Computer via LAN/Changing from USB to LANConn
Default Network SettingsLAN Connection DefaultsItem DefaultEnable/Disable LAN Disable LANSSID BJNPSETUPWireless LAN security DisableIP address (IPv4)
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value isspecified when the
Another Printer Found with Same NameWhen the printer is found during setup, other printers with the same name may appear on the resultsscreen.Select a
Connecting to Another Computer via LAN/Changing from USB toLAN ConnectionFor Windows:For Mac OS:For Windows:To add a computer to connect to the printe
Printing Network SettingsUse the operation panel to print the printer's current network settings.Important• The network settings printout contain
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISINGIN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE P
Encryption Encryption method None/WEP/TKIP/AESWEP Key Length WEP key length (bits) Inactive/128/64Authentication Authentication method None/auto/open/
IPsec IPsec setting ActiveSecurity Protocol Security method ESP/ESP & AH/AHWireless Direct Wireless direct Enable/DisableConnection Connection sta
Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumericcharacters)LLMNR LLMNR setting Enable/DisableSNMP SNMP setting En
Changing Wireless LAN Connection MethodFollow either procedure below to change wireless LAN connection method (infrastructure or wireless direct).• Fo
Ensuring Optimal Printing ResultsInk TipsPrinting TipsCheck Paper Settings Before PrintingSet Rear Tray/Cassette Paper Information After Loading Paper
Transporting Your PrinterWhen relocating the printer, make sure of the following.Important• Pack the printer in a sturdy box so that it is placed with
Legal Restrictions on Scanning/CopyingScanning, printing, copying, or modifying copies of the following may be punishable under law.This list is non-e
SpecificationsGeneral SpecificationsPrinting resolution (dpi) 9600* (horizontal) x 2400 (vertical)* Ink droplets can be placed with a pitch of 1/9600
Recommended conditions:Temperature: 59 to 86 °F (15 to 30 °C)Humidity: 10 to 80 % RH (no condensation)* For the temperature and humidity conditions of
Gradation (Input / Output) Gray: 16 bit/8 bitColor: 48 bit/24 bit (RGB each 16 bit/8 bit)Network SpecificationsCommunication protocol TCP/IPWireless L
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center LtdPermission is hereby granted, free of charge, to any person obtaining a copy of thi
Hard Disk Space 1.5 GBNote: For bundled software installation.The necessary amount of hard disk space may be changed without notice.Display XGA 1024 x
Information about PaperSupported Media TypesPaper Load LimitUnsupported Media TypesHandling PaperBefore Printing on Art PaperPrint Area191
Supported Media TypesFor best results, choose paper designed for how you are printing. A variety of paper for documents as wellas photos or illustrati
• When printing photos saved on a PictBridge (Wireless LAN) compliant device, you must specify thepage size and media type.Printing from Digital Camer
- Maximum size: 8.50 x 11.69 inches (215.9 x 297.0 mm)Paper WeightYou can use paper in the following weight range.• 17 to 28 lb (64 to 105 g /m2) (pla
Paper Load LimitGenuine Canon PaperPaper for printing documents:Media Name <Model No.> Rear Tray CassettePaper OutputTrayCanon Red Label Superio
Paper other than Genuine Canon PaperCommon Name Rear Tray CassettePaper OutputTrayPlain Paper (including recycled paper)*1 Approx. 100 sheets (10sheet
Unsupported Media TypesDo not use the following types of paper. Using such paper will cause not only unsatisfactory results, but alsothe printer to ja
Handling Paper• Be careful not to rub or scratch the surfaces of any types of paper when handling.• Hold the paper as closely as possible to its edges
Printing from ComputerPrinting from Application Software (Windows Printer Driver)Printing from Application Software (Mac OS Printer Driver)Printing Us
ContentsUsing This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Trademarks and Licenses. . . .
Basic OperationPrinting Photos from a ComputerCopyingPrinting PhotosPrinting a Disc Label from a ComputerCopying a Disc Label20
Printing from Application Software (Mac OS Printer Driver)Basic Printing Setup BasicVarious Printing MethodsChanging the Print Quality and Correcting
Basic Printing SetupThis section describes the simple setup procedure so that the printer prints properly.1. Check that printer power is on2. Load pap
5.From the pop-up menu, select Quality & Media6.Select media typeSelect the media type that is loaded in the printer.202
7.Select paper sourceFor Paper Source, select Automatically Select, Rear Tray, or Cassette, whichever matches yourpurpose.Important•The paper source s
Important•The print quality selections will differ depending on which print setting you select.9.Click PrintWhen you execute printing, the printer pri
• Paper Settings on the Printer Driver and the Printer (Media Type)• Paper Settings on the Printer Driver and the Printer (Paper Size)Checking Printer
Paper Settings on the Printer Driver and the Printer (Media Type)When you use this printer, selecting a media type and paper size that matches the pri
Paper Settings on the Printer Driver and the Printer (Paper Size)When you use this printer, selecting a paper size that matches the print purpose will
Various Printing MethodsSetting the Number of Copies and Printing OrderExecute Borderless PrintingScaled PrintingPage Layout PrintingDuplex PrintingSe
Setting the Number of Copies and Printing OrderCollate pages + Reverse Collate pages + Normal ReverseThe procedure for specifying the number of copies
Printing Photos from a ComputerThis section describes how to print photos with My Image Garden.1. Open the rear tray cover (A) and then pull up the pa
5.Click PrintWhen you execute print, the specified number of copies will be printed with the specified printing order.Important• When the application
Execute Borderless PrintingThe borderless printing function allows you to print data without any margin by enlarging the data so that itextends slight
Important• When the Borderless Extension slider is set to the rightmost position, the back side of thepaper may become smudged.4.Click PrintWhen you e
When you are not satisfied with the result of borderless printing, reduce the amount of extension. Theextension amount decreases as the Borderless Ext
Scaled PrintingThe procedure for printing a document with pages enlarged or reduced is as follows:1.Select the printerIn the Page Setup Dialog, select
Page Layout PrintingThe page layout printing function allows you to print more than one page image on a single sheet of paper.The procedure for perfor
Flip horizontallySelect this check box to reverse left and right of the document.4.Click PrintWhen you execute print, the specified number of pages wi
Duplex PrintingThe procedure for printing data on both sides of one sheet of paper is as follows:1.Set duplex printingCheck the Two-Sided check box in
3. Set the stapling sideFor Two-Sided, select either Long-Edge binding or Short-Edge binding.4. Select Page Processing from the pop-up menu on the Pri
Note• When you use duplex printing, the print area becomes slightly smaller than the normal print area.Related TopicChanging the Printer Operation Mod
5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t
Setting Up Envelope PrintingThe procedure for performing envelope printing is as follows:1. Load envelope into printer2. Select paper size in print di
Printing on PostcardsThis section describes the procedure for postcard printing.1. Load postcard on the printer2. Select paper size in the Print Dialo
Setting the Print Quality Level (Custom)The print quality level can be set in the Custom.The procedure for setting the print quality level is as follo
Overview of the Printer DriverCanon IJ Printer DriverHow to Open the Printer Driver Setup WindowPage Setup DialogPrint DialogCanon IJ Printer Utility2
Canon IJ Printer DriverThe Canon IJ printer driver (called printer driver below) is a software that is installed on your computer forprinting data wit
How to Open the Printer Driver Setup WindowYou can display the printer driver setup window from the application software you are using.Opening the Pag
Page Setup DialogIn the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in theprinter or the scaling ratio.
Print DialogIn the Print dialog, you can set paper type, paper source and print quality to start printing.To open the Print dialog, you typically sele
LayoutYou can set page layout printing.Use Reverse page orientation to change the paper orientation, and use Flip horizontally to printa mirror image
Canon IJ Printer Utility2The Canon IJ Printer Utility2 allows you to perform printer maintenance or change the settings of the printer.What You Can Do
7. Click the My Image Garden icon (F) in Quick Menu.The Guide Menu screen is displayed.Note• The number and types of icons displayed vary depending on
Display the Printing Status ScreenCheck the print progress according to the following procedure:1. Launch the printing status screen• If the print dat
Instructions for Use (Printer Driver)This printer driver is subject to the following restrictions. Keep the following points in mind when using thepri
Installing Printer DriverYou can access our web site through the Internet and download the latest printer driver for your model.This section explains
Printing Directly from Smartphone/TabletAndroid PrintPrinting from an AirPrint-enabled Printer with iOS DevicePrinting from a Device Equipped with Win
Using Printer with Wireless DirectYou can connect devices (e.g. smartphone, or tablet) to the printer by two methods below.• Wireless connection (conn
5. Select LAN settings.6. Select Wireless Direct.7. Select Wireless Direct active/inactive.8.Select ON.The confirmation screen asking if you display t
See Changing Printer's Settings to enable Wireless Direct.3. Enter password.Your device is connected to the printer.Note•Check the password for t
3. Select Device settings.4. Select LAN settings.5. Select Wireless LAN.6.Select WLAN active/inactive.7.Select Active.If you do not use the printer
Tap A to display the confirmation screen. To update the identifier (SSID) and the password, tapYes.To check the security setting and the updated passw
Printing Photo DataPrinting Photographs Saved on Memory CardSpecial Photo MenuSetting Items for Photo Printing Using Operation Panel239
11. Click Print (J).12.Specify the number of copies, your machine name, media type, etc. (K).13.Click Print (L).For Mac OS:Click OK when the confirmat
Printing Photographs Saved on Memory CardYou can print the photograph saved on the memory card easily.This section describes the procedure to print th
You can print a copy of the displayed photo by touching the Color button.•To change the display method, the number of copies, or the print settings:Ta
Tap to display the photo selection screen.2. Tap to specify the number of copies.Touch and hold to specify the number of copies by 10 copies.Note• You
For more on the display method:Using Useful Display FunctionsF.Zooming inTap to zoom in on the photo.For details:Using Useful Display FunctionsG. Date
For more on the display method:Using Useful Display Functions8.Touch Color button.The printer starts printing.Note• Touch the Stop button to cancel pr
Note• While processing the print job, you cannot display the HOME screen, change the print menu, or printfrom the computer or other devices.• While pr
Setting Items for Photo Printing Using Operation PanelYou can specify the setting of page size, media type, photo fix and so on to print the photos sa
on the touch screen. In this case, tap on the upper left on the touch screen to check the messageand change the setting.• The settings of the page s
Device user settings248
Disc Label PrintingCopying Label Side of DiscPrinting Photo from Memory Card onto Disc Label249
My Image Garden Guide25
Copying Label Side of DiscYou can copy the label of an existing BD/DVD/CD and print it on a printable disc.Important• You cannot print on 3.15 inches
6.Follow on-screen instructions to load copy source BD/DVD/CD on platen glass and selectOK.The print setting confirmation screen is displayed.Importan
Note•You can see the procedure to set the printable disc by selecting How to set.•For more on setting the printable disc:Placing a Printable Disc9.Sel
Printing Photo from Memory Card onto Disc LabelYou can print a photograph saved on a memory card onto the disc label of the printable disc.Important•
A. Specify the outer circle.B.Specify the inner circle.Note•Measure the outer and inner diameters of the printing surface of the printable disc and ma
10. Check print settings and touch Color button.11. Follow on-screen instructions to set printable disc.Note•You can see the procedure to set the prin
Paper SettingsBy registering the paper size and the media type loaded on the rear tray or in the cassette, you can preventthe printer from misprinting
• When you insert the cassette:The screen to register the cassette paper information is displayed.Register the paper size and the media type according
• Paper setting for printing or copying: A5• Paper information registered to the printer: A4When you start printing or copying, a message is displayed
For example, when the paper setting for printing or copying is A5 and the paper informationregistered to the printer is A4, the printer starts printin
CopyingThis section describes how to load originals and copy them to plain paper loaded in the cassette.1. Pull out the cassette (A) from the printer.
Important• When the message which prevents misprinting is disabled:The printer starts printing or copying even though the paper settings for printing
Making CopiesThis section describes the procedure to copy with Standard copy.1. Make sure printer is turned on.2. Load paper.3.Select Copy on the HO
1.Flick to specify the number of copies.2.Tap to specify the number of copies.If you keep touching here, the number scrolls by 10.C.Tap to display the
7.Press Color button for color copying, or Black button for black & white copying.The printer starts copying.Remove the original on the platen gla
• When you add the copying job, the number of copies or the settings such as the page size or mediatype cannot be changed.• If you touch the Stop butt
Setting Items for CopyingYou can change the copy settings such as magnification and intensity.Print Settings ScreenNote• For more on the print setting
• Some settings cannot be specified in combination with the setting of other setting item or the copymenu. If the setting which cannot be specified in
Adjust print quality according to the original.Important• If you use Draft with Type set to Plain paper and the quality is not as good as expected, se
Scanning from Computer (Mac OS)Scanning Using Scanner Driver (ICA Driver)Using IJ Scan UtilityUsing Scanner Driver (ICA Driver)Scanning Using AirPrint
Scanning Using Scanner Driver (ICA Driver)Using IJ Scan UtilityUsing Scanner Driver (ICA Driver)269
Note•To load A4 or Letter-sized paper in the cassette, extend the cassette.4.Align the paper guides (C) with the paper length and width.5.Mount the ca
Using IJ Scan UtilityWhat Is IJ Scan Utility (Scanner Software)?Starting IJ Scan UtilityUsing Auto Scan Function BasicsScanning DocumentsScanning Pho
What Is IJ Scan Utility (Scanner Software)?IJ Scan Utility is an application for scanning documents, photos, and other items.Access all scanning funct
Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog.27
Starting IJ Scan UtilityNote• If you have more than one scanner or have changed from USB to network connection, set up thenetwork environment from IJ
Using Auto Scan FunctionAuto Scan allows for automatic detection of the item type.Important• The following types of items may not be scanned correctly
IJ Scan Utility ScreensIJ Scan Utility Main ScreenSettings DialogSettings (Auto Scan) DialogSettings (Document Scan) DialogSettings (Photo Scan) Dialo
IJ Scan Utility Main ScreenSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Scan Ut
DriverAllows you to make image corrections and color adjustments when scanning.Save settings and the response after scanning can be specified in the S
Settings DialogThe Settings dialog has three tabs: (Scanning from a Computer), (Scanning from the OperationPanel), and (General Settings). When
Settings (Attach to E-mail (Auto)) DialogSettings (Attach to E-mail (Document)) DialogSettings (Attach to E-mail (Photo)) DialogImportant• When the Se
After inserting the cassette into the printer, the paper information registration screen for the cassette isdisplayed on the touch screen.6.Select the
Settings (Auto Scan) DialogClick Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog.In the Settings (Auto Sc
• Long narrow items such as panoramic photos• Reflective disc labels may not be scanned as expected.• Place items to be scanned on the platen correctl
Positioning Originals (Scanning from Computer)JPEG Image QualityYou can specify the image quality of JPEG files.PDF CompressionSelect the compression
Note• To add an application or folder to the pop-up menu, select Add... from the pop-up menu, then click (Plus) in the displayed dialog and specify th
Settings (Document Scan) DialogClick Document Scan on the (Scanning from a Computer) tab to display the Settings (DocumentScan) dialog.In the Settin
Color ModeSelect the color mode in which to scan the item.Paper SizeSelect the size of the item to be scanned.When you select Custom, a screen in whic
Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon whereuneven gradation or a stripe pattern appears when
• Documents with patterned backgroundsIn that case, select the Check scan results and specify save settings checkbox, and thenrotate the image in the
JPEG Image QualityYou can specify the image quality of JPEG files.Important• This appears only when JPEG/Exif is selected in Data Format.Create a PDF
You can specify the e-mail client you want to start from the pop-up menu.Start OCRSelect this when you want to convert text in the scanned image into
11.Close the document cover.12.Confirm the paper settings, then press the Black button or Color button (G).The operation panel is opened and the paper
Settings (Save to PC (Auto)) DialogClick Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings(Save to PC (Auto))
Important• The color tone may differ from the source image due to corrections. In that case, deselectthe checkbox and scan.Note• Scanning takes longer
Note• PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created.Sav
Settings (General Settings) DialogClick the (General Settings) tab to display the Settings (General Settings) dialog.In the Settings (General Settin
Folder to Save Temporary FilesDisplays the folder in which to save images temporarily. Click Browse... to specify the destinationfolder.InstructionsOp
Network Selection ScreenYou can select the scanners or printers to be used for scanning or printing over a network from yourcomputer or the operation
• If you have changed the Bonjour service name after selecting your scanner or printer by Bonjourservice name, reopen the network selection screen and
Using Scanner Driver (ICA Driver)You can scan by starting the scanner driver from various applications.Refer to Help of Mac OS for how to scan.Note• R
Image Corrections and Color AdjustmentsCorrect images and adjust colors using the scanner driver (ICA (Image Capture Architecture) driver).Important•
DocumentApplies Image Adjustment suitable for text documents.Note• If the image is not adjusted properly with Auto, specify the item type.• The color
Checking the Ink Status with the Ink Lamps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Maintenance.
Printing PhotosThis section describes how to print photos on a memory card.1. Open the rear tray cover (A) and then pull up the paper support (B).2.Op
Grain CorrectionUse this function to reduce graininess (roughness) in photos taken with high-speed or sensitized film,etc.NoneGraininess will not be r
• How to place the item depends on your model and the item to be scanned.Unsharp MaskEmphasizes the outline of the subjects to sharpen the image.Desc
General Notes (Scanner Driver)The scanner driver (ICA (Image Capture Architecture) driver) is subject to the following restrictions. Keepthese points
Updating the Scanner DriverObtaining the Latest Scanner DriverBefore Installing the Scanner DriverInstalling the Scanner Driver303
Obtaining the Latest Scanner DriverUpgrading your current scanner driver (ICA (Image Capture Architecture) driver) to the latest scanner drivermay sol
Before Installing the Scanner DriverCheck the following points before installing the scanner driver (ICA (Image Capture Architecture) driver).Check th
Installing the Scanner DriverAccess our website via the Internet to download the latest scanner driver (ICA (Image Capture Architecture)driver).Follow
Scanning Using AirPrintUsing IJ Scan Utility Lite307
Using IJ Scan Utility LiteWhat Is IJ Scan Utility Lite (Scanner Software)?Starting IJ Scan Utility LiteScanning Documents and Photos BasicsScanning O
What Is IJ Scan Utility Lite (Scanner Software)?IJ Scan Utility Lite is an application for scanning documents, photos, and other items.Access all scan
5.Close the feed slot cover (E) gently.After closing the feed slot cover, the paper information registration screen for the rear tray is displayedon t
Important• Some functions are available only when My Image Garden is installed.Note• To set the applications to integrate with, see Settings Dialog.31
Starting IJ Scan Utility LiteSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Scan
Scanning Documents and PhotosScan items placed on the platen with settings suitable for documents or photos. In addition, scan with yourfavorite setti
IJ Scan Utility Lite ScreensIJ Scan Utility Lite Main ScreenSettings DialogSettings (Document Scan) DialogSettings (Photo Scan) DialogSettings (Genera
IJ Scan Utility Lite Main ScreenSelect Applications from Go menu of Finder, and then double-click Canon Utilities > IJ Scan Utility >Canon IJ Sc
Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch)dialog.DriverAllows you to make image corrections
Settings DialogThe Settings dialog has two tabs: (Scanning from a Computer) and (General Settings). Whenyou click a tab, the options available in
(General Settings) TabSet the model to use, file size restriction on e-mail attachment, and language for detecting text in images.Settings (General S
Scanning TipsPositioning Originals (Scanning from Computer)Network Scan Settings318
Positioning Originals (Scanning from Computer)This section describes how to load originals on the platen for scanning. If items are not placed correct
7. Insert the memory card.* The figure below shows the SD/SDHC memory card as an example.Note•For details on inserting memory cards other than SD/SDHC
Important•Large items (such as A4 size photos) that cannot beplaced away from the edges/arrow (alignment mark) ofthe platen may be saved as PDF files.
Network Scan SettingsYou can connect your scanner or printer to a network to share it among multiple computers or scan imagesinto a specified computer
The Settings (General Settings) dialog appears.4. In Product Name, select an item with "Network" after the product name, then click Selectth
Scanning from Operation PanelForwarding Scanned Data to Computer Using Operation Panel BasicsSending Scanned Data as E-Mail from ComputerSetting Item
Forwarding Scanned Data to Computer Using Operation PanelBefore forwarding scanned data to the computer, check the following:• MP Drivers are installe
3.Select Save to computer.4.Select a computer to forward scanned data.Select Local (USB) for a USB-connected computer, or select the computer to for
A. Select the document type.Note•When you forward the scanned data to the computer searched using WSD, you cannot selectthe document type.Auto scanThe
Setting Items for Scanning Using Operation PanelC. Displays how to load the original.D.Displays the screen to select the destination.6. Load original
If you want to scan originals with advanced settings, or if you want to editor print scanned images:If you scan originals from a computer using My Ima
Setting Items for Scanning Using Operation PanelYou can change the scan settings such as the scan size, resolution, or data format.When the Scan stand
Printing a Disc Label from a ComputerThis section describes how to print photos on a printable disc with My Image Garden.Important• Do not attach the
Scanning Photos and DocumentsYou can specify the following setting items.• Scan sizeSelect the size of the original.• FormatSelect the data format of
NetworkCannot Find Printer on NetworkCannot Find Printer while Using Wireless LANNetwork Key UnknownFor other questions about network, click here.Prin
Scanning Problems (Mac OS)Scan Results Are Unsatisfactory (Windows)Scan Results Are Unsatisfactory (Mac OS)Cannot Print/Scan from Smartphone/TabletCan
Network Settings and Common ProblemsHere are frequently asked questions on network. Select a connection method you are using, or you want touse.Wirele
Checking Wireless Router SSID for Smartphone/TabletSetting Up Using Smartphone/TabletCannot Print/Scan from Smartphone/TabletDownloading Canon PRINT I
Connecting the Printer to a NetworkAvailable Connection MethodsThe following connection methods are available on the printer.• Wireless ConnectionConn
TroubleshootingSee Network Settings and Common Problems for troubleshooting on network connection.Notice/RestrictionSee below for details.• Restrictio
RestrictionsWhen connecting another device while a device (such as a smartphone) is already connected to the printer,connect it using the same connect
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect asixth device while five devices are already con
Network Communication ProblemsCannot Find Printer on NetworkNetwork Connection ProblemsOther Network Problems339
4. Click OK (D).5.When a dialog screen is displayed, click OK.6.Click Add Image (E), then select photos to print onto the disc label.Note• The layout
Cannot Find Printer on NetworkWhile performing printer setup:Cannot Find Printer on Check Printer Settings Screen During Setup(Windows)Cannot Proceed
Cannot Find Printer on Check Printer Settings Screen DuringSetup (Windows)If the printer cannot be found and the Check Printer Settings screen appears
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Power StatusAre printer and network device (router, e
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking PC Network ConnectionCan you view any web pages on yo
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's Wireless LANSettingsIs printer set to
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless LANEnvironmentIs printer connected to wirele
The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure thewireless router for the printer's destination is config
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Printer's IP AddressIs printer's IP address
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Security SoftwareSettingsDisable block in firewall fu
Cannot Find Printer on Check Printer Settings Screen DuringWireless LAN Setup (Windows)-Checking Wireless Router SettingsCheck wireless router setting
9.Specify the number of copies, your machine name, etc. (H).10.Click the start button (I).For Mac OS, click OK when the confirmation message appears,
Cannot Proceed beyond Printer Connection Screen/Connect CableScreenIf you cannot proceed beyond the Printer Connection screen or the Connect Cable scr
◦ If the Installation Failure screen appears:1. Click Start Over.2. Click Exit on Start Setup screen and finish setup.◦ If the Connection failed. scre
Cannot Find Printer while Using Wireless LANNote• This section describes the troubleshooting when using the computer.For the troubleshooting when usin
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as awireless router is nearby, it may cause inte
Network Connection ProblemsPrinter Suddenly Cannot Be UsedNetwork Key UnknownPrinter Cannot Be Used After Replacing Wireless Router or Changing ItsSet
Printer Suddenly Cannot Be UsedCannot Communicate with Printer Following Network Settings ChangeCannot Communicate with Printer via Wireless LANCannot
To check the settings of the wireless router, refer to the instruction manual provided with it or contact itsmanufacturer.To check the current network
• For Windows:Use the Setup CD-ROM or follow the instructions on the Canon website.• For Mac OS:Follow the instructions on the Canon website.• Positio
• Display on the touch screen.LAN settings• Print the network settings.Printing Network SettingsCheck6 Make sure the printer is not placed too far awa
Network Key UnknownWPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot ConnectSetting an Encryption KeyWPA/WPA2 or WEP Key Set for Wireless Ro
12.Place the printable disc with the printable surface facing up on the disc tray.13.Insert the disc tray into the disc tray guide.Insert the disc tra
• Using WEPThe key length, key format, key to use (one of 1 to 4), and authentication method must be the samefor the wireless router, the printer, and
Printer Cannot Be Used After Replacing Wireless Router orChanging Its SettingsWhen you replace a wireless router, redo the network setup for the print
With Encryption On, Cannot Communicate with Printer AfterChanging Encryption Type at Wireless RouterIf you change the encryption type for the printer
Other Network ProblemsChecking Network InformationRestoring to Factory DefaultsMessage Appears on Computer During SetupPackets Are Sent Constantly (Wi
Checking Network InformationChecking Printer IP Address or MAC AddressChecking Computer IP Address or MAC AddressChecking Communication Between the Co
1. Select System Preferences from Apple menu, and then click Network.2. Make sure network interface used by computer is selected, and then click Advan
"XXX.XXX.XXX.XXX" is the IP address of the target device.A message such as the following appears.64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 t
Restoring to Factory DefaultsImportant• For Windows:Initialization erases all network settings on the printer, making printing or scanning operation f
Printing ProblemsPrinting Does Not StartNo Ink Comes OutPaper Does Not Feed Properly/"No Paper" ErrorCannot Print on Disc LabelPrint Results
Printing Does Not StartCheck1 Make sure printer is securely plugged in and press ON button to turn it on.The POWER lamp flashes while the printer is i
• For Windows:My Image Garden Guide• For Mac OS:My Image Garden Guide37
Deleting the Undesired Print Job• For Mac OS:Deleting the Undesired Print JobCheck5 Make sure that the paper output tray is at the normal print positi
Check8 Is print data extremely large? (Windows)Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss t
No Ink Comes OutCheck1 Has ink run out?Open the scanning unit / cover and check the ink lamp.Checking the Ink Status with the Ink LampsCheck2 Is orang
Paper Does Not Feed Properly/"No Paper" ErrorCheck1 Make sure paper is loaded.Loading PaperCheck2 When loading paper, consider the following
If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it.If there are any foreign objects in the rear tray, b
Cleaning Cassette PadsCheck9 Are transport unit cover and rear cover attached properly?See Rear View for the positions of the transport unit cover and
Cannot Print on the Disc LabelDisc Label Printing Does Not StartDisc Tray Does Not Feed ProperlyDisc Tray JammedDisc Label Printing Does Not StartChec
Disc Tray JammedPull out the disc tray gently.If the disc tray cannot be pulled out, turn the printer off and turn it back on again. The disc tray wil
Print Results Are UnsatisfactoryIf the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check thepaper and p
Note•When printing from a PictBridge (Wireless LAN) compliant device, set the print quality setting using theoperation panel.This setting cannot be ma
Copying a Disc LabelThis section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printabledisc.1. Select Cop
Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White StreaksAppear Printing Is Blurry Colors Are Wrong380
White Streaks AppearCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Check status of ink tanks. Replace ink tank
Perform print head deep cleaning.If the problem is not resolved after performing print head deep cleaning, turn off the printer and performprint head
Lines Are MisalignedCheck1 Check paper and print quality settings.Print Results Are UnsatisfactoryCheck2 Perform print head alignment.If printed lines
Paper Is Smudged / Printed Surface Is Scratched Paper Is SmudgedSmudged Edges Smudged Surface Printed Surface Is ScratchedCheck1 Check paper and print
1. Roll up paper in opposite direction to paper curl as shown below.2. Check that paper is now flat.We recommend printing curl-corrected paper one she
To open the printer driver setup window, see How to Open the Printer Driver Setup Window.◦ For Mac OS:In the Canon IJ Printer Utility2, select Custom
Check10 Set longer ink drying time.This allows the printed surface to dry, preventing smudges and scratches.• For Windows:1. Make sure printer is turn
Vertical Line Next to ImageCheck Is loaded paper size correct?If the loaded paper is larger than the size you specified, a vertical line may appear in
Scanning Problems (Mac OS)Scanning ProblemsIJ Scan Utility Error MessagesIJ Scan Utility Lite Error MessagesScanner Driver (ICA Driver) Error Messages
4. Specify the amount of ink (E).If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink..5.Open the docu
Scanning ProblemsScanner Does Not WorkScanner Driver Does Not Start390
Scanner Does Not WorkCheck 1 Make sure that your scanner or printer is turned on.Check 2 Connect the USB cable to a different USB port on the computer
Scanner Driver Does Not StartCheck 1 Make sure the scanner driver (ICA (Image Capture Architecture) driver) isinstalled.If not installed, install the
IJ Scan Utility Lite Error MessagesIf an error message for IJ Scan Utility Lite appears, check the error code and follow the correspondingsolution.Err
242 Cannot write file. • Check the access per-mission on the folder inSave in in the corre-sponding Settings dialog.243 Cannot read file. • Check the
Mechanical ProblemsPower Does Not Come OnPower Shuts Off By ItselfUSB Connection ProblemsCannot Communicate with Printer via USBTouch Screen Shows Wro
Power Does Not Come OnCheck1 Press ON button.Check2 Make sure power plug is securely connected to printer, and then turn it back on.Check3 Unplug prin
Power Shuts Off By ItselfCheck If printer is set to turn off automatically after a certain time, disable this setting.If you have set the printer to t
USB Connection ProblemsPrinting or Scanning Is Slow/Hi-Speed USB Connection Does NotWork/"This device can perform faster" Message Appears (W
Cannot Communicate with Printer via USBCheck1 Make sure printer is turned on.Check2 Connect USB cable properly.As the illustration below, the USB port
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149Changing the
10.When the message asking you to load the printable disc is displayed, open the operationpanel (H), and then pick out the disc tray from the disc tra
Installation and Download ProblemsCannot Install MP DriversEasy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear(Windows)400
Cannot Install MP DriversFor Windows:For Mac OS:For Windows:• If installation does not start when you insert Setup CD-ROM:Follow the instructions belo
• If you cannot get past the Printer Connection screen:Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen• Other cases:Reinstall the
Updating MP Drivers in Network Environment (Windows)Download the latest MP Drivers.The latest MP Drivers for your model are available for download on
Errors and MessagesAn Error OccursMessage Appears404
An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the app
When a Support Code and a message are displayed on the touch screen:For details on how to resolve errors, see List of Support Code for Error.Note• For
Message AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer
Note• See Unplugging the Printer to unplug the printer correctly.• Cannot connect to the server. Please wait a while and try again.The printer cannot
If you use the printer over a LAN, make sure the printer is connected to the network with a LAN cable or iscorrectly set up for network use.Check3 Mak
13.Select OK on the touch screen.The disc tray is drawn into the printer, then copying will start.After copying is complete, pull the disc tray out fr
Inkjet Printer/Scanner/Fax Extended Survey Program Screen IsDisplayed (Windows)If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed,
• Changing confirmation screen setting:1. Make the following settings.◦ In Windows 10, right-click Start button and select Programs and Features.◦ In
• If you agree to participate in survey program:Click Agree and follow the on-screen instructions. The printer usage information is sent via theIntern
2. Select Applications from Go menu of Finder, double-click Canon Utilities folder and InkjetExtended Survey Program folder.3. Move Canon Inkjet Print
List of Support Code for ErrorSupport code appears on the touch screen and your computer screen when errors occur.A "support code" is an err
5700 5B00 5B01 5C02 • 6000 to 6ZZZ6000 6001 6004 6500 6502 68006801 6900 6901 6902 6910 69116930 6931 6932 6933 6934 69356936 6937 6938 6940 6941 6
List of Support Code for Error (Paper Jams)If paper jams, remove it following the appropriate procedure as shown below.• If you can see the jammed pap
1300CausePaper is jammed when feeding paper from rear tray.What to DoIf the paper fed from the rear tray is jammed, remove the jammed paper from the p
If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo theprinting.Note• When reloading the paper, make
1303CausePaper is jammed when feeding paper from cassette.What to DoIf the paper fed from the cassette is jammed, try to remove the paper from the fol
Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card,etc.Loading PaperPlacing a Printable DiscLoading OriginalsInserting the Memory CardR
2. Open rear tray cover and then pull up paper support.3.Detach rear cover.Pull out the rear cover.4.Slowly pull out paper.Note•Do not touch the inner
2.Slowly pull out paper.Note• Do not touch the inner parts of the printer.3. Make sure all jammed paper is removed.4. Attach transport unit cover.Inse
If the measures above do not solve the problem, contact your nearest Canon service center to request arepair.422
1304CausePaper is jammed when performing automatic duplex printing.What to DoIf the paper is jammed when performing automatic duplex printing, try to
4.Slowly pull out paper.Note• Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport
Note• Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert the transport unit cove
1313CausePaper is jammed as printer pulled in printed paper.What to DoIf the paper is jammed as the printer pulled in the printed paper, try to remove
4.Slowly pull out paper.Note• Do not touch the inner parts of the printer.If you were not able to remove the paper in this step, detach the transport
Note• Do not touch the inner parts of the printer.3.Make sure all jammed paper is removed.4.Attach transport unit cover.Insert the transport unit cove
Paper Is Jammed inside PrinterIf the jammed paper tears and you cannot remove the paper either from the paper output slot or from thetransport unit, o
Loading PaperPaper SourcesLoading Paper in the Rear TrayLoading Paper in the CassetteLoading Envelopes43
4.Hold jammed paper firmly in both hands.If the paper is rolled up, pull out it.5.Slowly pull out paper, so as not to tear it.Pull out the paper at an
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following andremove any remaining paper.• Any paper left
1000CausePossible causes include the following.• There is no paper in the rear tray.• Paper is not loaded in the rear tray properly.What to DoTake the
1003CausePossible causes include the following.• There is no paper in the cassette.• Paper is not loaded in the cassette properly.What to DoTake the c
1200CauseScanning unit/cover is open.What to DoClose the scanning unit / cover and wait for a while.Do not close it while you are replacing an ink tan
1401CausePrint head may be damaged.What to DoContact your nearest Canon service center to request a repair.435
1600CauseIf the lamp on the ink tank is flashing, ink may have run out.What to DoReplacing the ink tank is recommended.If printing is in progress and
1660CauseAn ink tank is not installed.What to DoInstall the ink tank.437
1688CauseThe ink has run out. (The lamp on the ink tank flashes.)What to DoReplace the ink tank and close the scanning unit (cover).Printing under the
1689CausePrinter detected ink out condition (The lamp on the ink tank flashes).What to DoReplace the ink tank and close the scanning unit (cover).An i
Paper SourcesThe printer has two paper sources for feeding paper, the rear tray (A) and cassette (B).The paper source used depends on the page size an
1700CauseInk absorber is almost full.What to DoSelect OK on the touch screen to continue printing. Contact your nearest Canon service center to reques
1890CauseTape for securing print head holder during transportation may still be attached.What to DoOpen the scanning unit / cover and make sure the ta
2110CausePaper settings for printing or copying do not match cassette paper information set on printer.Note• See below for the correct correspondence
What to DoSelect OK on the touch screen again to display the screen below.Select the appropriate action.Note• Depending on settings, some of the optio
For example, if the print or copy paper setting is A5, and cassette paper information is set to A4,change the paper in the cassette to A5 paper and pr
2900CauseScanning print head alignment sheet failed.What to DoSelect OK on the touch screen and follow the instructions below.• Make sure the print he
2901CausePrint head alignment pattern has been printed and printer is waiting to scan sheet.What to DoScan the printed alignment pattern.1.Load print
4103CauseCannot perform printing with current print settings.What to DoTap Stop on the touch screen to cancel printing.Then change the print settings
5011CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5012CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
Loading Paper in the Rear TrayYou can load plain paper or photo paper.You can also load envelopes on the rear tray.Loading EnvelopesImportant• If you
5100CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not
5200CausePrinter error has occurred.What to DoTurn off printer and unplug it.Plug in the printer again and turn it back on.If this does not solve the
5B00CausePrinter error has occurred.What to DoContact your nearest Canon service center to request a repair.Note• In the case of warnings or errors ca
6000CausePrinter error has occurred.What to DoIf the paper is jammed, remove it depending on the jammed location and cause.List of Support Code for Er
C000CausePrinter error has occurred.What to DoCancel printing and turn off the printer.Check the following:• Make sure print head holder motion is not
2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the paper in the center of the rear tray WITHTHE PRINT SIDE FACING UP.
Important• Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) cancause paper jams.Note• Do not load she
After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6.Select the size and t
Loading Paper in the CassetteYou can load A4, B5, A5, or Letter-sized plain paper in the cassette.Note• In the cassette, be sure to load only plain pa
Paper Settings on the Printer Driver and the Printer (Media Type). . . . . . . . . . . . . . . . . . . . 206Paper Settings on the Printer Driver and
3. Remove the cassette cover (B).4.Slide the paper guide (C) in front and (D) on the right to open the guides.5.Load the paper stack WITH THE PRINT SI
• To load A4 or Letter-sized paper in the cassette, press down the lock (H) on the cassette, thenextend the cassette.6.Align the paper guide (I) in fr
Push the cassette into the printer until it stops.After inserting the cassette into the printer, the paper information registration screen for the cas
Loading EnvelopesYou can load Envelope DL and Envelope Com 10 on the rear tray.The address is automatically rotated and printed according to the envel
2. Open the feed slot cover (C).3.Slide the paper guides to open them, and load the envelopes in the center of the rear trayWITH THE PRINT SIDE FACING
Note• Do not load envelopes higher than the load limit mark (E).5. Close the feed slot cover (F) gently.Important• If the feed slot cover is open, pap
After closing the feed slot cover, the paper information registration screen for the rear tray is displayed onthe touch screen.6. Select the size and
Placing a Printable DiscCautions When Printing on a Printable DiscBefore Placing a Printable DiscPlacing a Printable DiscRemoving a Printable Disc57
Cautions When Printing on a Printable Disc• Be sure to use the disc tray supplied with this printer. It has a "M" on the upper side.• Do not
Before Placing a Printable DiscThe following items are needed to print onto the printable disc:• disc tray (supplied with the printer)* Use the disc t
What Is IJ Scan Utility (Scanner Software)?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271Starting IJ Scan Utility. .
Placing a Printable DiscTo print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer.This proc
Note• The disc tray may be ejected after a specified period of time has elapsed. In this case, follow theon-screen instructions to attach the disc tra
Removing a Printable Disc1. Pull out the disc tray.2.Remove the printable disc from the disc tray.Important•Do not touch the printing surface when rem
Loading OriginalsLoading Originals on the Platen GlassLoading Based on UseSupported OriginalsHow to Detach / Attach the Document Cover63
Loading Originals on the Platen Glass1. Open the document cover.2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass.Loading Bas
Important• After loading the original on the platen glass, be sure to close the document cover before starting tocopy or scan.65
Loading Based on UseLoad the original in the correct position according to the function to use. If you do not load the originalcorrectly, it may not b
• Scan only one printed photo in Photo copy• In Scan,◦ select Auto scan for Doc.type to scan one printed photo, postcard, business card, or disc(BD/DV
• Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.68
Supported OriginalsItem DetailsTypes of originals - Text document, magazine, or newspaper- Printed photo, postcard, business card, or disc (BD/DVD/CD,
Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's IP Address. . . . . . . . . . . . . .
How to Detach / Attach the Document CoverDetaching the document cover:Hold up the document cover vertically and then tip it back.Attaching the documen
71
Inserting the Memory CardBefore Inserting the Memory CardInserting the Memory CardRemoving the Memory Card72
Before Inserting the Memory CardThe following types of memory cards and image data are compatible with the printer.Important• If you took and saved ph
• The printer accepts images scanned and saved with the printer when Doc.type is set to Photo andFormat is set to JPEG (file extension ".jpg"
Inserting the Memory CardImportant• When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp isflashing, the pr
Important• Part of the memory card will protrude from the card slot, but do not force it into the slot any further. Thiscan damage the printer or the
Removing the Memory CardImportant• If you used the card slot as the memory card drive of a computer, you must perform the "safe removal"oper
Replacing Ink TanksReplacing Ink TanksChecking Ink Status on the Touch ScreenChecking the Ink Status with the Ink Lamps78
Replacing Ink TanksWhen remaining ink cautions or errors occur, the message will appear on the touch screen to inform you ofthe error. In this state,
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400Cannot Install MP Drivers. . .
Important•Do not touch other parts besides the ink tanks.•Handle the ink tank carefully to avoid staining of clothing or the surrounding area.•Discard
5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not toblock the Y-shape air hole (D).6.Lift up the tab on the
8.Press on the top of the ink tank until the ink tank snaps firmly into place.Make sure that the ink lamp lights up.Important•You cannot print if the
Note• If the error message appears after the scanning unit / cover is closed, take appropriate action.An Error Occurs• When you start printing after r
Checking Ink Status on the Touch Screen1. Make sure that the power is turned on, and display the HOME screen.If the HOME screen is not displayed, pres
Checking the Ink Status with the Ink Lamps1. Make sure that the power is turned on.2. Open the scanning unit / cover.Replacing Procedure3.Check the in
• The ink lamp is off.The ink tank is not installed properly or the function for detecting the remaining ink level isdisabled. If the ink tank is not
MaintenanceIf Printing Is Faint or UnevenPerforming Maintenance Functions from Your Computer (Windows)Performing Maintenance Functions from Your Compu
If Printing Is Faint or UnevenMaintenance ProcedurePrinting the Nozzle Check PatternExamining the Nozzle Check PatternCleaning the Print HeadDeep Prin
Maintenance ProcedureIf print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misalignedprinted ruled
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453C000. . . .
If there are missing lines or horizontal white streaks in the pattern:Step3 Clean the print head.From the printerCleaning the Print HeadFrom the compu
• For Mac OS:Adjusting Print Head Position91
Printing the Nozzle Check PatternPrint the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.Note• If the r
The confirmation screen will appear.6.Select Yes.The operation panel is opened and the paper output tray is pulled out automatically.The nozzle check
Examining the Nozzle Check PatternExamine the nozzle check pattern, and clean the print head if necessary.1. Check if there are missing lines in the p
For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:The cleaning is not required. Select All A, confirm the me
Cleaning the Print HeadClean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle checkpattern. Cleani
The confirmation screen will appear.6.Select Yes.The printer starts cleaning the print head.Do not perform any other operations until the printer comp
Deep Print Head CleaningIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply.Cleaning the print h
The confirmation screen will appear.6.Select Yes.The printer starts cleaning the print head deeply.Do not perform any other operations until the print
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