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114 Troubleshooting Chapter 4
If you have a problem with your printer and you cannot resolve it by
referring to the information in this chapter, contact a Canon authorized
service representative.
Before contacting Canon, make sure you have the following information:
❏ Product name (LASER SHOT LBP-1210)
❏ Serial number (located on the label on the bottom of the printer)
❏ Place of purchase
❏ Nature of the problem
❏ Steps you took to resolve the problem and their results
- LBP-1210 Laser Printer 1
- About this Guide 3
- Conventions 3
- Safety Information 4
- Important Safety Instructions 7
- Ventilation slots 9
- Operating Environment 11
- Carrying the Printer 12
- Contents 13
- Chapter 1 17
- Introduction 17
- Printer Features 18
- Quiet operation 19
- Flexible paper handling 19
- Direct Network Connection 19
- Parts of the Printer 20
- Inside the Printer 21
- 6 Introduction Chapter 1 22
- Chapter 2 23
- Paper Handling 23
- Paper Requirements 24
- Plain Paper 25
- Transparencies 25
- Envelopes 26
- Storing Paper 27
- Paper Path 28
- Face-down 29
- Face-up Delivery 30
- Chapter 2 Paper Handling 15 31
- 16 Paper Handling Chapter 2 32
- Chapter 2 Paper Handling 17 33
- 18 Paper Handling Chapter 2 34
- Before Loading Envelopes 34
- Loading Envelopes 35
- 20 Paper Handling Chapter 2 36
- Acceptable 37
- 22 Paper Handling Chapter 2 38
- Not Acceptable 38
- Loading Paper Manually 39
- 24 Paper Handling Chapter 2 40
- Chapter 3 41
- Installing the CAPT 42
- Windows 95/98/Me 42
- Add Printer Wizard 46
- Windows NT 4.0/2000/XP 51
- Windows XP Plug and Play 53
- Windows XP Add Printer Wizard 67
- Network Download 74
- Printer Sharing 78
- Printer Settings 79
- Printer Sharing Settings 80
- Status Display 81
- Printing with the CAPT 83
- General Tab 85
- Details Tab 86
- Spool Settings… 86
- Custom Paper Size 90
- Document Properties* 97
- Ports Tab 99
- Scheduling Tab 100
- Sharing Tab 101
- Security Tab 102
- Select Forms Tab 103
- Page Setup Tab 104
- View Settings 105
- Add Profiles 107
- Edit Profiles 108
- Finishing Tab 109
- Preferences 109
- Quality Tab 110
- More Options 111
- Opening the Status Window 112
- Using the Canon 113
- Advanced Printing 113
- Technology 113
- Using the Menu Bar 115
- Job Menu 115
- Options Menu 116
- Status Options 117
- Port Setting 118
- Using the Help Menu 119
- Using the Toolbar 120
- Using the Tab Window 121
- Printing Job 121
- Printed Job 122
- Waiting Job 123
- Network Printer Status 124
- The Status Window Icon 125
- Closing the Status Window 126
- Messages 126
- Messages with Sound 127
- Information messages 127
- Alert messages 128
- Chapter 4 129
- Troubleshooting 129
- 114 Troubleshooting Chapter 4 130
- Paper Jams 131
- 116 Troubleshooting Chapter 4 132
- Chapter 4 Troubleshooting 117 133
- 118 Troubleshooting Chapter 4 134
- Removing Paper Jams 135
- 120 Troubleshooting Chapter 4 136
- Chapter 4 Troubleshooting 121 137
- 122 Troubleshooting Chapter 4 138
- Chapter 4 Troubleshooting 123 139
- 124 Troubleshooting Chapter 4 140
- Chapter 4 Troubleshooting 125 141
- Print Quality Problems 142
- Printout Has Black Specks 143
- Printout Too Light 143
- Printout Too Dark 143
- Printer Problems 144
- Chapter 4 Troubleshooting 129 145
- 130 Troubleshooting Chapter 4 146
- CAPT Problems 147
- 132 Troubleshooting Chapter 4 148
- Chapter 4 Troubleshooting 133 149
- CAPT Messages 150
- Chapter 4 Troubleshooting 135 151
- Using the Trouble Shooter 152
- Chapter 4 Troubleshooting 137 153
- Uninstalling the CAPT 154
- Chapter 5 155
- Maintenance 155
- EP-25 Cartridge 156
- Storage Guidelines 157
- Handling Guidelines 158
- Replacing the EP-25 Cartridge 159
- 144 Maintenance Chapter 5 160
- Cleaning 161
- 146 Maintenance Chapter 5 162
- Appendix A 163
- Printer Specifications 163
- Appendix B 165
- Optional Accessories 165
- Appendix C 169
- NetSpot Device Installer 169
- Glossary 171
- Glossary 157 173
- Glossary 159 175
- Glossary 161 177
- Glossary 163 179
- Glossary 165 181
- Index 167 183
- Index 169 185
- Index 171 187
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